The desk attendants are rude, angry and cursed in his native language

The desk attendants are rude, angry and cursed in his native language
I am very sorry to see that you did not enjoy your stay. I take all guest complaints very seriously, and I have spoken with my staff, and have taken steps to make sure that this incident will never happen again. I hope that you return soon, and allow us the opportunity to prove to you that we know the...
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outside of building is rundown and windows were dirty. the room was clean except for two dead roaches in the bathroom, the towels were stained and the bathtub looked liked it wasn't cleaned well. The beds were clean with what looked like new bedspreads but the wall art was old and faded and the air conditioner wouldn't work unless you...
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I want to take this opportunity to apologize for the poor service you received during your stay at my hotel. Your hotel experience was not the quality of service Americas Best Value Inn stands for. You were promised a clean room and there is no excuse that we failed to provide you with that. The hotel staff strives to provide...
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I stayed her with my fiance and 2 year old daughter the only good thinga bout the hotel is they allow pets. My fiance was working in the area and we stayed for two weeks. It was miserable and worse service I have ever encountered from a hotel! We had no choice to stay any where else because there was...
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I am extremely sorry to hear about your experience at my hotel. You were promised a clean room and great service, and there is no excuse that we failed to provide you with that. The hotel staff strives to provide quality guest service, and we fell short of our goal. Please accept my sincere apologies. I have taken steps to...
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I have never been so disappointed in a facility. Smithville is a cute small town, and this place is the only 'hotel'. I had a family trip planned with my handicapped sister and we were going to use the hot tub, as indicated they had on their website. Wow.. well there was one, once upon a time. There was no...
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Checked in with problems. The desk clerk was untidy and not prepared for our arrival. The hotel is run by a family who lives on the property. Our key was pulled out of a drawer full of electronic key cards all of which are clearly marked with the room number on them (very unsafe).
When we got to our room,...
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we are sorry that you experience this problem.
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I have stayed at this motel before and our experience has been the same each time. We have family in Smithville and need a place to stay and this is the only place. The continental breakfast was below average and the check in was problemmatic this time. The rooms are adequate for the price. It took a lot of negotiation...
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Traveling to Roundtop Flea Market Preview Week-end and made reservations for 3 nights. Staff was very friendly and accommodating, room was clean and comfortable, atmosphere was quiet and reassuring. This was a great deal and it served our purpose well! Will definitely stay again.
I was traveling in tha area of Smithville made a reservaton on their web-site the stay was great clean room friendly staff, nice quiet town, I will be returning
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