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SpringHill Suites Austin Round Rock

3.0 of 5
2960 Hoppe Trail, Round Rock, TX 78681
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SpringHill Suites Austin Round Rock
Ranked #16 of 23 hotels in Round Rock
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29 reviews from our community

    Trip type
Traveller rating
    11
    8
    3
    7
    0
Date Rating
TX
Top Contributor
96 reviews 96 reviews
29 hotel reviews
Reviews in 53 cities Reviews in 53 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 11 April 2013

Stay here on a regular basis. Easy access to several nearby restaurants. Always found the property to be clean & well-maintained. Instant hot water from the sink faucet was appreciated and eco-wise. Room pricing ~ $110 - $120 has always been appropriate for the location & quality, except during the annual SXSW gouging. Breakfast spread a slight notch above the... More

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See 3 more reviews by tradi_travel for Round Rock
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 April 2013

I was passing through late on business, so I didn't utilize much of the amenities. Prompt check-in, clean room, quite room, comfy bed and pillows. Breakfast was sufficient, but not great. The juice machine didn't work, and the coffee was not good. But overall I was pleased.

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Clinton, New Jersey
Top Contributor
63 reviews 63 reviews
11 hotel reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 September 2012

I typically choose Mariott hotels, specially the springhill suites. This place is not up to the standard of the rest. First I checked in late so to be honest I didnt give them a chance to fix any of my complaints, plus when I got there It was 1am and I just wanted to sleep. the room wasnt the cleanest.... More

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shsrr, Manager at SpringHill Suites Austin Round Rock, responded to this review
7 September 2012

Dear jdrambo, I am so sorry that your stay with us was less than satisfactory. It appears that we definitely failed in your case when it comes to your experience with houskeeping and breakfast. Management reviews all comments with our entire team as we continuously strive to provide a positive experience for all of our guests all of the time.... More

San Antonio, TX
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 4 September 2012

Stayed here one night when my daughter had a soccer tournament in town Labor Day weekend. Good: rate, free breakfast, fridge and microwave in room, everything seemed clean. Not so good: unimpressive lobby. My husband thought the bed was not so comfortable but my daughter and I slept well. I liked the half wall dividing the couch/kitchen/desk area from the... More

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shsrr, Front Office Manager at SpringHill Suites Austin Round Rock, responded to this review
6 September 2012

Dear SRAinSA, Thank you for your recent review of our hotel! Thank you for your comments about our breakfast and cleaning staff, I will pass your review on to them. Thank you for choosing our hotel. We hope to see you and your family again in the near future! Sincerely, Brent Hageman Front Office Manager More

Texas
1 review
2 of 5 stars Reviewed 19 August 2012 via mobile

Just a bad night stay. The window leaked all night and kept waking me up with the constant dripping. When we woke up the paint on the wall had all bubbled up. Ewww. Not good! They offered to have maintenance come up but my son was sleeping still and seriously, what could they have done about it at that time.... More

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shsrr, Front Office Manager at SpringHill Suites Austin Round Rock, responded to this review
31 August 2012

Dear gottagoTexas, Your disappointment in your stay was our mistake and I would love to make it up to you. We have addressed your concerns with our maintenace staff. I appreciate you bringing them to our attention. We are having our maintenance staff double check the seals on the windows so that the issues you had do not reoccur. We... More

Aubrey, Texas, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 May 2012

I just stayed there 2 nights fri. and sat. Memorial Day Weekend. Easy Check in and out. Room was clean and very comfortable. Breakfast was good - many choices. Even though the Hotel was completely booked it was very quiet (loved that!). Staff was friendly and helpful. I would stay there again in a heartbeat.

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shsrr, General Manager at SpringHill Suites Austin Round Rock, responded to this review
5 June 2012

Wow, I'm so glad to hear you had such a great experience at our hotel! We strive to make every guest experience a positive one, and I'm glad to hear we were able to do that for you! Thank you so much for taking the time to write a review. See you next trip! Adrianne Fobert General Manager More

Naples, Florida
Top Contributor
156 reviews 156 reviews
75 hotel reviews
Reviews in 79 cities Reviews in 79 cities
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed 27 May 2012

I am a big fan of Springhill Suites and stayed here for a couple nights in January. The hotel was clean and modern with a very friendly staff. The hotel is just off the highway and offers convenient acces for doing business in the Round Rock/North Austin area. The hotel itself is a good value with modern amenities. It is... More

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shsrr, General Manager at SpringHill Suites Austin Round Rock, responded to this review
5 June 2012

Thank you so much choosing our hotel and for taking the time to write a review of the SpringHill Suites in Round Rock. We appreciate all feedback and look forward to seeing you again in the future. Sincerely, Adrianne Fobert General Manager More

San Antonio
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 15 April 2012

Compared to similar quality/priced hotels in the area, this was not the best experience. The staff needs training, breakfast was mediocre, and the room amenities could be upgraded. Good thing we only stayed one night. The front desk staff, while friendly, were not the most knowledgable. I ordered one of the hotel packages and when I requested to redeem it,... More

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shsrr, General Manager at SpringHill Suites Austin Round Rock, responded to this review
22 May 2012

Thank you for bringing attention to this issue. Since your review we have made adjustments to our packages and trained our staff accordingly. I am very sorry that your experience at our hotel was not what you had expected. I would love to be able to make it up to you and your family. Please give me a call at... More

Las Vegas, Nevada
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 19 February 2012

We stayed here for a few nights in January while on a relocation scouting trip. The hotel was extremely clean, quiet and comfortable! When we first checked into our room I was afraid that it would be loud because we were behind the elevator and across from an ice maker- but we never once heard any noise from those amenities!... More

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shsrr, Manager at SpringHill Suites Austin Round Rock, responded to this review
3 October 2012

Dear bohste, Thank you for staying with us and writing a review of our hotel. I will pass along to our staff your comments about our service. We are glad that your stay was quiet and that your family enjoyed our pool. We hope to see you again soon! Sincerely, Brent Hageman Front Office Manager Springhill Suites Round Rock 512-733-6700 More

Georgetown, Texas
Top Contributor
176 reviews 176 reviews
29 hotel reviews
Reviews in 67 cities Reviews in 67 cities
155 helpful votes 155 helpful votes
3 of 5 stars Reviewed 27 December 2011

This hotel is located off a busy I-35 just north of Austin. It is a difficult property to get to. The motiff is modern, eclectic and the people were nice. The hotel was not very crowded either and our stay was between Christmas and New Years. The beds were nice and the room was pretty clean. The problem is that... More

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Additional Information about SpringHill Suites Austin Round Rock

Also Known As:
Springhill Suites Austin Round Rock Hotel
Springhill Suites Austin Round Rock Hotel Round Rock
Springhill Suites Round Rock
Address: 2960 Hoppe Trail, Round Rock, TX 78681
Phone Number:
Region: United States > Texas > Round Rock
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 23 hotels in Round Rock
Price range (per night): ₹ 5,887 - 8,831
Hotel Class:3 star (3*)
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SpringHill Suites Austin Round Rock
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