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Homewood Suites by Hilton Austin / Round Rock

3.0 of 5
2201 South Mays St, Round Rock, TX 78664
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Homewood Suites by Hilton Austin / Round Rock
Ranked #2 of 23 hotels in Round Rock
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136 reviews from our community

    Trip type
Traveller rating
    105
    21
    5
    3
    2
Date Rating
Temple, United States
1 review
2 of 5 stars Reviewed 22 May 2013 NEW

Incompetent front desk staff upon arrival; did not verify my reservation, checked me in under another person's reservation, never asked to see ID for the reservation or for the credit card. Then, they called my room TWICE after 11:30 p.m. (waking my children) to try and correct a problem that they created. The actual room was very nice and the... More

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Review collected in partnership with Homewood Suites by Hilton

Midland, United States
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

Clean, quiet, well kept...just an overall great hotel. I would recommend this hotel to anyone with a family or staying alone on a business trip. If you have previous experience with Homewood Suites and weren't satisfied, try this hotel and I guarantee you will be. One of the nicest hotels in this area.

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Penang, Malaysia
1 review
4 of 5 stars Reviewed 18 May 2013 NEW

Friendliness and staffs are extremely helpful. Safety and comfortable place to stay and convenience. Conveniency as in there is Walmart and HEB to buy groceries and are able to use them in the hotel "kitchen". Shopping is also convenient as the Round Rock outlet is nearby. Also there are many eateries with all kinds of food.

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Birmingham, United States
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

Must say this was a very pleasant stay. Checked in incredibly quick. Room furnishings were elegant, modern and comfortable with a small but full kitchen. Business Center had everything I needed and plenty of computers. The Managers Reception, free beer and wine, was a nice touch. I would definitely recommend this hotel for a business or pleasure stay.

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Los Angeles, California
2 reviews
5 of 5 stars Reviewed 9 May 2013

I was extremely pleased with this hotel. It's a brand new property with the amenities you want -free wi-fi, pool, breakfast, gym, etc. I called the hotel to let them know I would be late and upon arrival my room key was waiting for me with no delay. The bed was comfortable & I love the space to spread out.... More

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Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 7 May 2013

Everything about this hotel was excellent except the TV reception. I thought it was just my room but even the Ty's in the common areas were poor reception. The signal would freeze every 5 seconds or so. As a sports fan this was a very annoying problem. This hotel can't be more than 3 years old and has a poor... More

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GMHWSRR, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review
7 May 2013

Hi neilredBC, thank you for sharing your recent experience at the Homewood Suites. I am sorry to read that the TV was giving you trouble during your stay with us; we typically do not have any problems with reception, with the exception of a couple days where the wind was gusting between 40 and 60 MPH. I am looking into... More

Nashville, Tennessee
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 May 2013

I traveled with a group of employees doing business in the area and stayed here for the first time. I usually stay at another Hilton brand hotel in the area but another member of the team had a preference towards this hotel so we stayed here. This hotel has a lot of perks (the rooms are extremely spacious, the decor... More

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GMHWSRR, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review
7 May 2013

Hello clm245 and thank you for writing a review about your experience at our hotel. I appreciate your candid feedback and am pleased to hear that you enjoyed the hotel itself although I am sorry to hear that your experience with our evening manager’s reception was not ideal and that there were concerns with not receiving your Hilton Honors points.... More

Michigan, United States
1 review
4 of 5 stars Reviewed 2 May 2013

Check-in went well. Room was clean, bed and linen were great! TV pixilated a bit but we overlooked it. Meals were nice. There is only one ice machine and it's in kitchen. The staff were good about giving me cups of ice to brew my iced tea. Parking felt quite safe. Good water pressure in shower.

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Review collected in partnership with Homewood Suites by Hilton

Yonkers, NY
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 April 2013

Great, new hotel. Comfortable, large rooms. Well decorated. Beautiful lobby and pool area. Good, hot breakfast in the morning. Decent-to-fast WiFi in rooms. Very comfortable bed and bedding. Only, small issue: no ice makers. Anywhere. The front desk can get you ice, but an ice maker on each floor would have been nice. Overall, a great pic for North Austin... More

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GMHWSRR, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review
7 May 2013

TwoinNYfromVTandTX, thank you for your great review of our hotel! I am glad we were able to provide you with fantastic accommodations and that you will return to our hotel (and so soon!). Thank you for feedback regarding the ice makers; it is certainly something we will look into! In the mean time, we can’t wait to have you stay... More

Newtown, Pennsylvania
Top Contributor
79 reviews 79 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 25 April 2013

Pros: This property is new. Rooms are spacious, decorated nicely, and clean. Gym (1st floor) is nice and convenient to elevators. Housekeeping is excellent, and the rest of the staff are friendly and efficient. Wifi access is complimentary, and there are many outlets for laptops in the dining space and business center. Very easy access to Rte 35 North or... More

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See 2 more reviews by clevertravelers for Round Rock
GMHWSRR, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review
7 May 2013

Thank you, clevertravelers, for taking the time to write a review about your stay at the Homewood Suites Round Rock. I am glad that our hotel was able to provide the amenities you needs and I am delighted to hear that our staff was able to provide you with great service and very clean rooms! I am sorry that our... More

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Additional Information about Homewood Suites by Hilton Austin / Round Rock

Address: 2201 South Mays St, Round Rock, TX 78664
Phone Number:
Region: United States > Texas > Round Rock
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 23 hotels in Round Rock
Price range (per night): INR6,720 - 9,942
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Homewood Suites Austin Round Rock hotel in Round Rock, Texas opened in September 2010 and is conveniently located just off I-35 at the intersection of Hesters Crossing and South Mays Street. We are the closest Round Rock TX extended stay hotel to Dell World Headquarters, and only 35 minutes north of Austin-Bergstrom International Airport (AUS). Our 115 tastefully appointed Homewood Suites Round Rock Texas hotel features modern conveniences suited to the savvy business traveler, along with a great location and recreational amenities to please leisure guests. Situated in a corporate campus area with many Fortune 500 companies, our upscale, all suites hotel residential style one-and two-room suites ideal for business travelers, family vacations, sports groups and extended stay guests. All guests can enjoy our free internet WiFi, daily complimentary Suite Start Hot Breakfast and Welcome Home evening reception, featuring a complimentary light meal and beverages including beer and wine, Monday through Thursday evenings (subject to state and local laws). Come check out our services and amenities designed to Make Yourself at Home! ... more   less 
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Homewood Suites by Hilton Austin / Round Rock
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