So ... I prefer Hampton Inns, usually, why ... they tend to be clean, comfortable, and very affordable. This Inn hit the first two but for some reason it is much more expensive than the other hotels on the area. In fact I was traveling on a government contract and these guys wouldn't give me the government per diem rate.... More

Customer service was awesome. Rooms were very clean, nice furniture and the bed was so comfortable I slept like a baby. More

Stayed here one night while calling on Valero. A good Hampton Inn - clean, affordable, and up to date. Have a very good business center, and very helpful front desk staff. All the small town Texas chain restaurants are close by for dinner after work. I have no problem recommending this property. More

Our rooms were ready when we got there. The front desk person was as friendly as could be. Everywhere we looked, the hotel was clean, has a good laundry room for do it yourself washing clothes. We went and sat in the lobby and they were kind enough to let us get drinks from the breakfast bar. Our room was... More

A newer Hampton Inn, with premium bedding, room furnishings, and in this case hallway and lobby. Swimming pool was larger than usual. Friendly staff. Hotel is between a couple of other lower grade properties in an area of new suburban development, and footsteps away from a local Mexican restaurant (did not try it). More

I have stayed at many Hampton mostly on business. I've been expecting that just statistically I will stay at Hampton at some point that does not meet expectations, but so far this has not happened. The Port Arthur Hampton had a particularly helpful staff that really went out of their way to be courteous and accommodating. This was a particularly... More

Stayed here for one night. We were on the 3rd floor - at the back of the hotel right next to Hwy 69. Although the room was very nice and exceptionally clean, the noise from the highway was terrible. It sounded like the big rigs were going to come through the room! The hotel was full - so we could... More

My husband and I stayed 1 night and were very pleased with the front desk they got us in and up to our room in no time at all. The room was very nice but the bedspreads were a little worn and the carpet could definitely need cleaning. The bathroom was spotless and it had plenty of room. We were... More

A VERY new hotel...check in was no problem at all, and took just a few minutes. On three ocassions during our weekend there (we were in town for a wedding) we had to call the front desk for extra towels and sheets (our kids used the pull out sofa in the suite)......and, I kept an eye on my watch....in 2... More