i just stayed at this hotel for the first time (usually stay at the Holiday Inn on Jimmy Johnson Blvd.), and enjoyed it. The staff is very helpful and friendly and they really made me feel welcome. Surprisingly, they actually called ahead to find out whether I was coming; never had that happen before! Also, my colleague did not have... More

This Holiday Inn Express is fairly new. I have stayed there numerous times over the past year with all my visits complaint free. The rooms are comfortable, large and clean. Linens and bright white and are clean. The lobby is welcoming and the staff is friendly. The complimentary breakfast is typical HI Express with the dining area having a modern... More

Clean, decent breakfast, easy to get to work, decent beds

The facilities and service within the hotel was great. Free breakfast, satisfactory accommodation rates and the proximity to the only mall in Port Arthur and Beaumont Texas was great. What was incredibly disappointing was that there was no shuttle service from the airport (10-15 minutes away) to the hotel. When we landed at the airport, there was no taxis available.... More

I stayed in almost all Port Arthur Hotels over last few years. Holiday Inn Express is the best. New, clean, quiet, efficient staff, good location. Breakfast is not great but good anyway. Just do not stay to close to elevator it makes some noise. Make reservation ahead, as they are always booked.

Made reservation on line for a lenghty stay 40 plus days. The hotel takes the liberty of charging my AMEX account for the whole stay immediately. (excess of 6000.00) Have a weird conversation with the hotal manager explaining my situation and he says to me that this is his con. People unknowingly fall into his con game. He cons people... More

I have stayed at this hotel twice the first time was ok other that there was very little hot water the next morning when I went to take a shower. I informed the front desk when I checked out and all I got was "Oh sorry" but I liked the hotel so I stayed the next weekend also. I always... More

I checked into this hotel for valentine's weekend, and I paid cash when I checked in. The hotel charged my debit card anyway, even though I had paid cash. As a result I incurred fees from my bank, and when I called to complain about it, they said "that's just how it works" and didn't seem to care, even when... More

Holiday In Express & Suites 3115 Central Mall Drive Port Arthur , TX What can I say that I did not already tell the staff about this fantastic place to stay after a long day of work? I stayed one week and it felt like home! The amenities at this hotel are just unbelievable. Each room receives, shampoo, conditioner, soap,... More