The hotel was great. The staff, rooms and food exceed the price. The staff is excellent including Cristhian, Kim in sales and Terry the manager. I made my reservation for the wrong location. When I arrived Terry the manager figure out I book another hotel the candlewood. She called and had my reservation canceled no charge and booked me at... more

Super clean, very good amenities,excellent service, great location, professional employees. Stayed here for 9 days to recuperate after back surgery at TX Health, with parents and spouse. Quiet, clean, close to restaurants, grocery (Central Market - A++). Staff was very polite and helpful - they even provided us with a shuttle ride to my doctor's office and then to CVS.... more

Third and last time here. Hilton Garden across the road (Stayed there to) is better or go to Jupiter Road (last week), Again, the office printers or computers are on ther fritz (all three stays) and this time, the front desk just rapidly deleted my files and work, without asking. A fool who reacts and does not think. I rated... more

Stayed the week between Christmas and NYDay. The staff was very friendly and accomodating. The room was magnificient - spacious and clean with a small, but very nice, kitchen area. The food for breakfast and dinner was very good, and it was nice not to have to go out on nights the weather was bad. I'd highly recommend this hotel... more

Stayed for 1 week. What more to say other than it was a pleasure. Clean, well cared for and employees were refined. NY/NJ do you hear that? We plan to stay here whenever we visit family. All the quiet and privacy of home without impinging on people we visit. more

Excellent location. Room was clean, and service was great! Breakfast and evening meals were very much appreciated and were exceeding my expectations. Basketball court, pool, spa, gym. Mathieu Belanger more

Excellent location. Room was clean, and service was great! Breakfast and evening meals were very much appreciated. There is a Starbucks not far away which became my local coffee place for the 3 days when I was there. more

We thoroughly enjoyed our stay here. The rooms are spacious and well appointed and the staff was friendly, professional, courteous, and knowledgeable. Every staff member that we encountered went out of their way to ensure that we were comfortable... from Christian at check-in, to Patrick and Amanda overnight, to Kim in sales, their attentiveness rivals some 5-star establishments. Kudos to... more

After having a mix-up with another hotel chain we were having to search for a room at 1:30 am. When I got to the Staybridge Suites in Plano, I was completely stressed out. The employee at the desk (Amanda) was checking in a middle-aged business man and each were acting so happy and having so much fun that I just... more