Stayed with 4 kids, beautiful 2 room suite. Clean, up to date, great staff. Delicious (but not gourmet) breakfast and dinner. Free beer and wine during dinner (5:30-7:30). It is the absolute excrement. Caveat Emptor - This review may have been written after happy hour.
A second visit at this magnificent hotel proved to be a great decision, yet again! When booking our room online, the 2-bedroom suite that we wanted was unavailable. Though, upon arrival, we were asked if we still desired the larger room and were accommodated accordingly...they made it a point to read the notes we included with our online reservation and...
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We stayed here Memorial Weekend. We traveled with 5 boys to visit a trampoline dodgeball facility in the area. Our reservation was for 2 rooms, 1 with 2 double beds, and the other a 2-room suite, with a king bed and a room with 2 double beds - reserved through Hilton Honors program. When we arrived, we didn't get the...
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I stayed in a king room for 2 nights on the 4th floor for a business trip. The suite was surprisingly large and the bed was as comfortable as a hotel bed could be. There were 2 flat screen TVs one in both the bedroom and living area, too bad I didn't have time to even turn them on. The...
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Thanks for the great review, and my team and I are so glad you enjoyed your stay with us. It sounds like you were able to take advantage of much of what our hotel has to offer, including the complimentary full hot breakfast buffet and evening reception. Hopefully next time you’ll have a little more time to explore our hotel...
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We visited family in the Dallas area for Thanksgiving 2011. After reading the reviews on here, I decided this was the place we needed to stay. We were not disappointed.
The hotel was spotless. It is difficult to find somewhere big enough for the whole family without everyone being piled on top of one another; but our suite was just...
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Thanks very much for the great review, and my staff and I are so glad you chose our hotel during your visit last November. I’ve forwarded your comments to my team, as they will all enjoy reading your feedback.
I’ve made sure that our front desk has several bottle openers on hand should any of our guests need one. If...
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I can't comment on the cost because the company paid for the room and I have no idea of the cost. The room was great. I had a king size bed (with 5 pillows) in a separate room from the living area and kitchen. There were flat screen TVs in the bedroom and the living room, but the cable selection...
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Thanks very much for the thorough review – we’re so glad you enjoyed your stay with us! I’ve passed on your comments to my entire team, as I know they will appreciate the feedback. We all work very hard to provide a great experience, and always enjoy hearing from our guests.
I do apologize for the miscommunication with the shuttle...
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I have traveled to the Plano area for the last 8 years. This is one of the best managed properties I have stayed at in my business career. Clean rooms, excellent staff and food that is exceptional for this chain of hotels. Very low turnover of staff and staff that has been well trained. The rooms are spacious and quiet....
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Wow! Thank you very much for such a complimentary review! On behalf of my team, I am so glad you’ve chosen to call our hotel home whenever you’re in the Plano area. It is always nice to hear from our guests, and we so appreciate such positive feedback from a longtime, loyal guest such as yourself. I have forwarded your...
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Spent 3 nights here on a 4 week road trip and it was very comfortable. We always enjoy Homewood Suites and this was no exception. Very clean and conveniently located to the expressway for traveling. The staff was very friendly and the breakfast was very good everyday.
Many thanks for the review, and my team and I are glad you chose to stay at our hotel during your month-long road trip, which sounds like quite an endeavor! I’ve forwarded your comments to my staff, as positive feedback is always appreciated.
Should your travels – road warrior or otherwise – bring you back to the Plano area, we...
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This hotel was a very good value. It was updated, clean, comfortable and dinner and breakfast are included. The rooms have a kitchenette that is nicely stocked with tableware and utensils. The rooms are very well appointed. The only nit pick I have is that the door to the hallway has a rather large gap by the floor which allows...
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Thanks for reviewing our hotel on TripAdvisor, and my team and I are glad to hear your enjoyed your stay with us last month.
I’ve forwarded your comments regarding the suite’s hallway door to our maintenance department to look for opportunities to better insulate the suite from any excess noise. Should there ever be anything we can do to make...
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I stayed at this hotel for two nights in January 2012 while attending a conference. I greatly appreciated the complimentary wireless and the very clean room. The bed, linens, toiletries, kitchen amenities were all well appointed.
I accepted a room on the top floor, as far from the elevator as possible. I noticed the music playing in the elevator seems...
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Thank you for posting your review on TripAdvisor, and my team and I are glad you chose our hotel during your recent visit to the Plano area. We take great pride in providing our guests with a clean, comfortable and convenient experience, and always appreciate feedback.
I do apologize for the inconsistencies you experienced during breakfast. Our goal is to...
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