I stayed at this hotel in October 2011 and purchased breakfast with my room at a discounted rate. When I went to their small cafe in the lobby to have breakfast I was told it was not included with my room, they did not have my room number on the list. I confirmed that I had purchased the stay for... More

As a Platinum member at Marriott I have stayed over 250 nights at various Marriott brand hotels during the past 12 months. I booked 3 rooms for 3 nights with the stay for breakfast offer. Our first morning we enjoyed breakfast at the hotel for now charge. The second morning we were told that only one of the rooms had... More

I've stayed at this hotel now a couple of times because it is priced okay and near my company's office in Plano. I like to stay at Marriotts because they treat frequent stayers well. The front desk staff has been courteous. Good deals on beer and spirits at the bar. The hotel has adequate accommodations, and large, flat screen TVs... More

Note to management: Just because you put in a flat screen and remodel the lobby area does not insure your guests wil have a pleasurable stay... My room smelled like must and mildew, the bathtub ran all night, towels smelled like like they had previously been used for cleaning, and there were wasps in my room....this by far tops the... More

Having been a fan of Courtyard by Marriott for decades, it's disappointing to have the experience I recently had. I stayed at the hotel ion business and was ready to have a fairly tidy experience, but that began to unravel at arrival. The hotel was under renovation, and judging by the extent of it I imagine will be for some... More

This hotel was clean and comfortable and well located. So why a "3"? Not 24 hours after checking in (we were there for a family wedding - 6 rooms total), they started taking apart the lobby and all the common areas. Seems they will be refurbishing over the next 90 days. A real bummer since this left us with no... More

When we first arrived, there was noticeable construction going on. This was a huge turn-off to me, and I considered leaving. However, as soon as we arrived the staff was so incredibly nice and accommodating, it was so worth it. Our room was very clean and up-dated in room and bathroom. I like how the toilet and bath area is... More

This hotel was clean and comfortable and well located. So why a "3"? Not 24 hours after checking in (we were there for a family wedding - 6 rooms total), they started taking apart the lobby and all the common areas. Seems they will be refurbishing over the next 90 days. A real bummer since this left us with no... More

This is a great location with regards to getting around the Dallas metro area and with close access to nice restaurants and shopping. This hotel however leaves a lot to be desired. It was outdated and unclean, I literally was sick from the mold/mildew. When I arrived to my room it had actually not been cleaned, which was distubing and... More