We had reservations at another hotel. When we got there, they informed us that the hotel was sold out, however, they had reserved us a room at the SpringHill Suites. I was very upset with the hotel for moving us without informing us before hand. Once we got to the SpringHill Suites, the staff was great. The room was a... More

Stayed at this hotel during our visit to MD Anderson. Close to the Medical Center and found the hotel to be very reasonable price compare to hotels around Medical Center and was VERY clean. We stayed for a week and found no issues with housekeeping or anything in our room. We will be staying again in few weeks.

I spent the night at this hotel in the burbs. It is a little further from the airport that expected which spawned me missing my flight during spring break week. Thank God I was able to get on the next flight - what are the changes. There is not much around the hotel so eat before you retire in for... More

I have stayed at this hotel everytime I travel to Houston for business, which is about once a quarter. When it was first built, it was lovely - the staff was friendly, the rooms spiffy and the housekeeping on the ball. However, over the past year or so, I've noticed a big droff-off in quality overall. I don't know if... More

We almost always stay on Marriott properties, so we have become familiar with what to expect. This hotel did not deliver. The front desk staff was helpful enough (moving us to a 2nd room after we checked in because of a strong musty smell), but not very friendly. The new room had very obviously just been sprayed with air freshener... More

I had read a couple of bad and mediocre reviews of this hotel, so I wasn't quite sure if it was up to Marriott standards. (I almost always stay at Marriott properties.) However, I was mostly satisfied with my stay (4 nights). One evening, my room key didn't work, and I had to go back to the front desk, not... More

I stayed for 3 months at this place, and seen lots of this hotel. First things first, the staff is Awesome, at the front desk and management till housekeeping. Rates are very competitive and if you book in advance, and have some good skills of negotiation, can get a very good bargain. Rooms are spacious and clean. Lots of parking,... More

PURPOSE OF TRIP: I was traveling with my elderly parents, and one elderly aunt, to bring my mother for treatment at MD Anderson Cancer Center. When I first looked at the hotel's website I it seemed to be a new hotel, and I thought "chances are the rooms will be nice, and well maintained". So, I booked a room with... More

We used this hotel for our family reunion. The staff was great. Thank you for making our stay such a pleasure. Hopefully we will be coming back to the area in 2 or 3 years. We look forward coming back to your hotel.