I travel for business and by far this is the best holiday in express I've been to in 7 years I happily stay again and again they just made me feel at home thanks for the great service
James Matzen
Jacksonville Florida
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Dear James,
First of all thank you very much for taking out time and writing a wonderful review about your stay at our hotel. We are always striving our best to make our guests feel like at 'HOME AWAY FROM HOME' and after reading your review it means a lot to our entire staff and also helps us to improve...
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Stayed here for two nights in early November. The room was decent, although the walls are somewhat thin. The hotel is in an area going through some road construction. We were disappointed the outdoor pool and hot tub were closed for the season given the temperature was in the low 70's. The breakfast was excellent. Our big problem came when...
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Hello,
Dear,
DadofFour65, I and my staff truly apologize for the inconvinience that you have had at our hotel during your stay. We value your feedback and look forward to it as a step towards improvement. I would like to make your next stay at our hotel a memorable one and please accept our apologies. We are definitely looking forward...
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I slept do well on the comfortable bed. Our luggage did not get to the hotel as we had planned but I was able to go to the nt desk and get toothbrushes and toothpaste. Breakfast was delicious and everything was clean.
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Dear Blah1982, I would like to thank to you for the time you spent sending us a great review. It means alot to the entire staff here at The Holiday Inn Express Pearland to get feed back on how we are doing. We are looking forward to seeing you again in the future. Hve a great day, and again... Thank...
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Below average Holiday inn express. Smallest "suite" I have ever been in. I could hear the people in the room next to me all night. Not that they were making a lot of noise, just very thin wall. Nothing near by (no shops or restaurants) Staff was not great but not bad.
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Hi Spylock,
I would like first of all to apologize to you for the experience you had when you stayed earlier this month. It is our goal to make sure every one of our guest is at thier home away from home while staying with us. For the suites not being as large as others, and the walls being too...
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Very good hotel for the price. Visually appealing decor, both inside and out. The rooms are very spacious, they obviously had some renovations made becasue the property has a "new" type look and feel to it. Pleasant staff and would definitely stay again.
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Hi Mr.Aberdeen, The entire staff here at The Holiday Inn Express Pearland sincerely appreciates your taking the time to send a review through Trip Advisor. We are happy that you enjoyed your stay and are looking forward to seeing you again hopefully in the near future. Safe travels, and have a great day from all here at The Holiday Inn...
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We stayed in this property for one night. The aquarium in the lobby is beautiful and the staff is nice. My only complaint is that since I was traveling with my mom who uses a walker, we asked for a handicapped accommodated room because she needs extra room to maneuver. Although the room had bars to help in the bathroom,...
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Hi Vagabond Texan, We sinerely do appreciate your review and are so happy you liked our property. We do strive to make sure each and every guest is made to feel like they are home away from home. We did find out we needed to make adjustments, and have done so thanks to your help. This will assist the future...
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If anyone is ever in the Pearland area this is the best hotel to stay in! Rooms are large, bed is fantastic, breakfast was really good. Very clean hotel looks like new, staff keeps well maintained. The aquarium in the front lobby is beautiful!! One of the nicest things about this hotel is the staff! They are super nice greeted...
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Txgirl247, thank you so much for your recent stay here with us here at Holiday Inn Express Pearalnd. We are so happy that you enjoyed the your stay. The weather was great and I am so glad that you got to take advantage of the pool while you were here. The days have been perfect for swimming and being able...
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Superb guest service and extraordinary staff and especially the manager and the sales guy were so sweet and so friendly at the guest reception.The aquarium in the lobby is amazing and beautiful. Great and well maintained hotel with everything inside the room very new, and sparkling clean. And the beds are so comfortable and relaxing.This has been the best Holiday...
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Dear Great Lover, What an awesome review we received from you . And how pleased we are that you loved our hotel, as well as the the guest services we have to offer here at Holiday Inn Express Pearland!! There is nothing more important to us than our guest being comfortable. And being able to come and relax in a...
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I stayed one night at this hotel. Upon check-in I was given a gift bag with a bottle of water and a snack. I thought it was a nice gesture. I stayed in a mini suite which was nicely appointed. It had a seating area and also a fridge & microwave in the room. The hotel appeared to be fairly...
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Dear Road Warrior, We were extremely pleased to find that your stay with us here at the Holiday Inn Express Pearland was a good one. Thank you for taking the time to to send this great review. And please do let us upon your next return to Pearland so that we can make reservations for you, and have a nice...
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The hotel is lovely; the staff was helpful; breakfast was very good. We arrived late and the rollaway bed was in our room and was made up. The price was right and we had a very pleasant experience. We would recommend this hotel to anyone staying in the Pearland-Houston area.
Carolyn Smith, Austin, TX
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Ms. Smith,
I want to thank you for taking your time from your day to complete this survey, and to let you know I am pleased you and your family enjoyed your stay here a The Holiday Inn Express Pearland. It is our goal to make all our guest feel as we welcome as we possible can during their visit...
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34 Reviews
22 Reviews
