This is the nicest Holiday Inn in Texas. First this hotel is spotless and extra clean. Every room is newly painted. The Flat Screen TV is up to date. The cable channel list had tons of channels. The front desk people are extra friendly and accommodating . I stay @ Holuday Inns often for work and this is my most...
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Thank you for your great review. We try very hard to furnish everyone with good East Texas Hospitality. Your review helps reinforce my employees with the fact that relationships matter and their actions affect us all. Thank you so much and tell your friends about our little secret here in Palestine. Carroll Sigman, General Manager
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We stayed one night at this facility and it was a wonderful experience. Tastefully decorated, pool/hot tub outside, delightful. Mona, at the desk for our evening was extremely helpful with all our requests, i.e. helping us turn on the fitness equipment, making sure the hot tub was ready later in the evening, giving us some great dining tips ( you've...
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Thank you for your great review. It pleases our employees that you enjoyed our hospitality. Please come back and tell all your friends about us. Our packages are quite competitive. Thank you again for your stay....Carroll Sigman, General Manager
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It was a very nice hotel. The staff was very friendly. Breakfast both days were good. Slept well on the bed.
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Thank you so much for your kind words of praise. We try very hard to show all guests the true meaning of East Texas Hospitality. Please know that your response is read by all the Hotel's employees and it pleases them to receive such high praise. Thank you again. Carroll Sigman, General Manager.
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The staff at this hotel can't be beat. They are friendly and helpful. This is my third stay at this hotel and I have always had good experiences.
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Thank you for your nice comments. Our hotel strives to treat each guest with true East Texas Hospitality. We especially appreciate your having been a repeat customer. Thank you so much for that. Please do not hesitate to let me know if there is anything we can do to make your stay more pleasant. Until next time, Thanks. Carroll Sigman,...
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We stayed at this hotel after we rode the Polar Express. Hotel is very nice and comfortable. I travel 10 days a month on business and I wished all hotels are as nice as this one!
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Thank you for your review. My staff and I are pleased to review all the comments made by guests. We use them to "sharpen" our skills and improve our Hotel. We strive to give each guest the East Texas Hospitality that Palestine is known for. Your comments are always welcome and we look forward to seeing you again. Please accept...
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My wife, daughter, grandson, granddaughter and I went to Palestine to ride the Polar Express. The rooms, staff and the overall stay was great. If I am ever in the area again, I will not hesitate to stay at the Holiday Inn Express in Palestine.
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Thank you for your great endorsement. It is a pleasure to serve you as a host for your stay in Palestine. We strive to furnish "down home" East Texas hospitality to all our guests. My staff and I love to read the comments that are posted about our activities. These comments serve to make us try to improve and become...
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I took my children to see the Polar Express in Palestine and we stayed at the Holiday Inn Express. The management and staff were very friendly. I left my camera bag with a camcorder in the room and the staff turned it into the front desk. They were very honest and and helped ship it back to me. In today's...
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Thank you so much for the great endorsement. We strive to furnish all our quests with quality, first class service in a down home East Texas atmosphere. It was a pleasure to serve your family and host their stay in Palestine. We look forward to the opportunity to serve you again. Thank you for your business and may your next...
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My daughter, 2 granddaughters and I went to Palestine to experience the Polar Express train ride. The hotel room was clean and spacious for 4 people. The staff were excellent. They were so friendly and helpful. Would definitely stay there again.
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Thank you so much for your endorsement of our Hotel as th place to stay in Palestine. We take pride in showing all what true East Texas Hospitality is all about. We look forward to serving you in the future and hope for your return soon. We appreciate your feedback and comments. Thank you again.
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I have been a platinum at Marriott for years. In the last year, I have found myself staying at ICH hotels for work reasons. I realized thar their hotels are cleaner and a better value then Marriott. Due to this reason I have started staying at Holiday Inns for leisure travel. This hotel met my expectations and the staff exceeded...
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Thank you so much for the wonderful endorsement. We strive to make every stay with us as memorable as possible. Thank you for taking the time to review our hotel. We are always pleased to have new friends and guests. My Desk Agents and Housekeeping staff were very excited to review your comments. They really do feed off of positive...
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This is a great place to stay in Palestine. I am a total clean freak so that is the first thing I noticed - the room was spotless. The staff is super friendly and helpful. The breakfast is delicious. During Polar Express season they have started adding special activities like a wine tasting, chair massages, movies for the kids etc....
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Guests like your family make my job a true pleasure. Thank you for the great endorsement and thank you for taking the time to review our hotel. We are always pleased to have new friends and guests. My Desk Agents and Housekeeping staff were very excited to review your comments. They really do feed off of positive comments about their...
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