We arrived yesterday - 11th Feb 2012 - and like everyone I took a look at the reviews just to check that standards have remained as high as ever at the Bitacora. We've been coming every February half-term for over ten years - grandparents, parents and kids - now just on our own without the boys. Firstly, to say the... More

Arrived at about midnight to be told room was not available and we would need to stay in sister hotel for first night. No problem as hotel just across road and we were upgraded for our entire stay without any question. Had great holiday - staff at hotel mostly very friendly and efficient. Room was of good size and very... More

We stayed for 1 week. Overall the hotel was nice and clean and in a great location. Close to all amenities and the beach. The hotel itself was quite quiet and enjoyable. More

Just returned from 9 day all inclusive stay at the Bitacora. Hotel was ok, Reception Staff friendly and helpful, they changed our room when we asked to move to a higher floor. Fridge and safe were included. Food was a little bland and not at all varied, so we ate out most nights. Evening entertainment was quite poor, particularly the... More

? "No one in the pool someone posted", what absolute rubbish some people write.I swam everyday sometimes 3 times a day, plenty warm enough, animation team did water aerobics at 11am every am, kids and men joined in too,The bottom pool cooler, but quiet area for lounging about!! a bonus.The area was kept so tidy, tidied up so well after... More

hotel was very clean great choice of food staff very freindly our only problem was the weather was very cloudy which spoilt the holiday a little bit More

Hotel was ok, needs updating very old furniture, only 2 little draws for 2 of us to put clothes in, food was ok for us, catered for the uk, pool was freezing never once seen anyone in it, went all inclusive cost £1400 asked for 2 coffees and 2 soft drinks and was refused every time, staff said you can... More

We have just returned from a 2 week break. This was our third visit in 3 years. Hotel whilst beiing clean, confortable and friendly needs just a little TLC in the rooms, they have made a start but they really need to make progress. Food, very good, plenty of choice and food of a good standard, could be alot hotter.... More

Having been to this area several years ago we had in mind a quiet winter break.Normally we would go self catering but decided to go all inclusive.We visited in november and picked this hotel due to good reviews and location.All round a lovely hotel with pleasant friendly staff.The food was always good with plenty of choice and fresh produce always... More