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Laguna Park 2 Hotel, Tenerife/Playa de las Americas

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C/ Pais Vasco 2 | Urb Torviscas Alto s/n, 38660 Playa de las Americas, Tenerife, Spain
Hotel amenities
Laguna Park 2
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Ranked #53 of 64 hotels in Playa de las Americas
2.5 of 5 stars 1344 Reviews
Most recent review
“great holiday”
4 of 5 stars Reviewed 18 June 2013
dextor2 thornaby
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1,344 reviews from our community

Traveller rating
    95
    340
    375
    185
    349
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Families
310
 
Couples
482
 
Solo
32
 
Business
0
 
Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
thornaby
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“great holiday”
4 of 5 stars Reviewed 18 June 2013 NEW

i came back on sunday 16th after spending 2 weeks at these appartments. had a great time we stayed in a studio which was great pool was great dont let bad reviews put you off as we couldnt fault it, we walked down the hill which was easy and taxied back 3 euros not a problem. staff were very polite... More

Was this review helpful? Yes 1
Milton Keynes, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“OK for what you pay”
3 of 5 stars Reviewed 17 June 2013 NEW

my boyfriend and I stayed at Laguna Park 2 beggining of June 2013. first impressions were ok its situated on a hill but really isnt that hard to climb, so ignore the negative comments on that, or a cab is 3 euros if you really cant be bothered. if your fussy with food do not go all inclusive as the... More

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Cardigan, United Kingdom
1 review
3 helpful votes 3 helpful votes
“Not that bad”
4 of 5 stars Reviewed 11 June 2013

I stayed at this hotel last February for a week with my mum and young daughter. Yes the hill is steep but you get told about it before you book. Yes, the furniture is dated, so what its not a 4*. The pool area is great, the entertainment is great, the staff are friendly. The only thing i could complain... More

Was this review helpful? Yes 3
Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
12 June 2013

Dear Guest Thank you for your review on TripAdvisor. We are pleased to hear that you have enjoyed your holidays with us in Laguna Park 2. Next time you come and stay with us we will try our best to provide good weather :) See you soon! Kind regards Nicola Mallaghan More

1 review
2 helpful votes 2 helpful votes
“Do not believe bad reviews!”
5 of 5 stars Reviewed 10 June 2013 via mobile

Came to laguna park for first time with my girlfriend in the first week of June. Having read bad reviews i was expecting the place to be horrible but on arrival was impressed with the look of the place. Receptionist was nice and are room was perfect for what we paid for. You have people complaining about the hill but... More

Was this review helpful? Yes 2
Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
12 June 2013

Dear Guest Thank you for your review on TripAdvisor. You are right about the hill, it's something we don't hide and something that unfortunately we can't change!! We are constantly trying to improve and it's nice when we receive positive comments. We hope that you will come back and visit us again soon at Laguna Park 2. Kind regards Nicola... More

Dublin, Ireland
1 review
“never again”
1 of 5 stars Reviewed 9 June 2013

rooms dirty dated never again would I come to this hotel if I got a free holiday here I would not take it steep hill steps then you get into your room dirty food at pool side bar crap reception is a joke if you have a problem then they don't understand English never again

Was this review helpful? Yes
Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
12 June 2013

Dear Guest Thank you for your review on TripAdvisor. We are sorry that you did not enjoy your holiday with us. All our staff in reception speak English and we have native English speakers on the complex that could have helped you at any time. Our rooms are cleaned four times a week and if you are not satisfied with... More

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Kendal
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Great Hotel!”
5 of 5 stars Reviewed 7 June 2013

Me and my partner went here for a 7 days break from 30.05.2013 to 06.06.2013. On our arrival we were meat by polish receptionist(very nice and helpfull). We requested a room by the reception which we were given with no problems. Housekeepers doing also very good job, the room were perfectly clean, towels been changed also. I read some comments... More

Was this review helpful? Yes 2
Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
11 June 2013

Dear Guest Thank you for your review on TripAdvisor. We enjoy readiing our guests comments and are very pleased that you enjoyed your stay with us. It is always nice to read such positive thoughts from our guests. We hope you will visit us again in the near future. Kind regards Nicola Mallaghan More

glasgow
1 review
“poor excuse for an all inclusive package!”
2 of 5 stars Reviewed 7 June 2013

Arrived with 5 friends for a 4 day holiday and from the start i couldn't believe how ignorant the man was at the front desk!(some old guy) this hotel is very short staffed on all aspects! rita and the pool bar staff were great have to admit they have there work cut out,the all inclusive is a joke if you... More

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Milton Keynes, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Honest review- it's bad”
2 of 5 stars Reviewed 6 June 2013

All in all- hotel= absolutely horrid, food= ok (breakfast was the best) entertainment= good, location= good if you're fit, would not recommend for elderly etc. surrounding area= waterpark and local shop. 10 min walk to anything else. My husband and I went here for a break last August, it was the last hotel on the shuttle bus- mainly because it... More

Was this review helpful? Yes 1
Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
7 June 2013

Dear Guest Thank you for your review on TripAdvisor. We see that you stayed here in August 2012, almost a year ago. Since your last stay we have made changes to the complex however we can't change the location and the walkway is still there! We run a courtesy bus to the beach and shopping centre now so you don't... More

Hullbridge, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Don't be fooled by 'all inclusive deal'”
3 of 5 stars Reviewed 3 June 2013

First of all the hotel is very clean and the staff are polite although they have a huge amount of work to do because there was never enough staff for the amount of guests requiring their services. My Husband and I booked the all inclusive deal for our 14 day stay at the Laguna Park 2 which we found was... More

Was this review helpful? Yes 1
Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
5 June 2013

Dear Guest Thank you for your review on TripAdvisor. We are trying to improve on the points you have made. We are going to be improving our AI snacks and will be employing more staff to avoid queues at the bars while waiting for drinks. We realised that we had made a mistake with your room number with regards to... More

Peterborough, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Bargain basement holiday,Never again”
1 of 5 stars Reviewed 3 June 2013

Were to start... Firstly this was a last minute booking and after looking at reports of this hotel I wish I hadnt booked,but i had. Now Ive stayed in lots of hotels accross the world and I know that going all inclusive in Europe that I shouldnt expect too much! compaired to say the the carribean were they know how... More

Was this review helpful? Yes
Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
4 June 2013

Dear Guest Thank you for your review on TripAdvisor. We are sorry that you did not enjoy your stay with us. We always have staff on hand to help with any problems you may experience and had you raised your concerns we would have dealt with them as quickly as posible. Our pool was closed and completely refurbished and a... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • “Self catering” (54)
  • “Steep hill” (51)
  • “Very good” (35)
  • “HOT WATER” (28)
  • “Pool area” (23)
  • “Pool bar” (22)
  • “Free bus” (22)
  • “First nights” (17)
  • “Bad reviews” (15)
  • “Rooms were basic” (12)

What travellers search

  • laguna park ii apartments playa de las americas
  • laguna park 11
  • laguna park 2 apts

Additional Information about Laguna Park 2

Address: C/ Pais Vasco 2 | Urb Torviscas Alto s/n, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar/Lounge Free Breakfast Free Parking Children Activities Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #53 of 64 hotels in Playa de las Americas
Price range (per night): ₹2,024 - ₹3,701
Hotel Class:2 star (2*)
Reservation Options:
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Also Known As:
Laguna Park 2 Hotel Playa De Las Americas
Laguna Park 2 Hotel
Laguna Park 1
Laguna Park 2 Tenerife
1 Laguna Park
Laguna Park 2 Tenerife/Playa De Las Americas

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Laguna Park 2
C/ Pais Vasco 2 Urb Torviscas Alto s/n
38660 Playa de las Americas, Tenerife
Spain
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