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All 20 San Agustin hotels »

Iberostar Costa Canaria

4.0 of 5
C/ Retamas 1, 35100 San Agustin, Gran Canaria, Spain
Hotel amenities
Ranked #4 of 20 hotels in San Agustin
4.0 of 5 stars 154 Reviews
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154 reviews from our community

What travellers say about this hotel
  • Very good(9)
  • Theme nights(5)
  • Evening entertainment(5)
  • Sea view(4)
  • Reception staff(4)
  • Pool bar(3)
  • Lovely location(3)
  • Great Hotel(3)
Traveller rating
    55
    72
    19
    6
    2
Only show reviews for Family (13) | Couples (78) | Business (0)
Date Rating
Frank C
Colchester, United Kingdom
2 reviews
2 helpful votes
5 of 5 stars Reviewed 5 February 2012
3
people found this review helpful

We have stayed at many 4 star hotels but this one gets first prize for quality and service, we've been here twice and have just booked again for 2013. The food was excellent combined with first class service, the staff were the best we have ever experienced. The entertainment in the evening was top quality the whole place and all... More

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antoninnka
London, United Kingdom
Reviewer
3 reviews
19 helpful votes
3 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

I went there with my bofriend in June 2010 but I didn't realized it was a Saga holiday. The food was ok, area too but there was nothing to do for a young couple. Also it was out of season and other hotels were empty. This one was full of "Saga" people and I am sure they've enjoyed it but... More

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IberostarHoteles, Online Reputation Manager at Iberostar Costa Canaria, responded to this review
13 February 2012

Dear guest, Thank you very much for writing your comments about your stay in Iberostar Costa Canaria Please receives our most sincere apologies for mailing to meet your expectations. For Iberostar is very important that our guest enjoy their stay. Depended on the demand of our guest we can change of our sport activities. Never less, in the hotel we... More

elaine296
Dublin, Ireland
1 review
1 helpful vote
5 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

My self and my husband have just returned from Ibero star Gran Caneria.We had the best new years eve ever.The staff are excellent the food excellent the bungalow cleaned everyday and fresh towels everyday.We have already re booked 4 next new years eve.Well done Ibero star u are a credit to hotel management and how it should b done.Thank you... More

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Morganwg
Cardiff, United Kingdom
Senior Reviewer
6 reviews
6 helpful votes
5 of 5 stars Reviewed 17 November 2011
5
people found this review helpful

What a wonderful hotel. We went with SAGA but there were many others from other agencies there. Most of us were over 50. The staff were friendly, rooms spotless, dining room open for a long time, food replenished immediately and of good quality. We couldn't fault it. It's in a quiet place with walks along the promenade to Playa Del... More

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IberostarHoteles, Online Experience Manager, Iberostar at Iberostar Costa Canaria, responded to this review
21 November 2011

Dear Morgan, Thank you for sharing such a good comment about your stay in Iberostar Costa Canaria. Your enthusiasm in describing the high level of our services is a good input to motivate our team everyday more. In particular, we are happy to hear that you and your partner enjoyed the leisure activities proposed by our animation team. We really... More

Robert D
Halifax, Canada
1 review
1 helpful vote
1 of 5 stars Reviewed 12 November 2011
1
person found this review helpful

So lets start with the positives. The front desk staff were lovely and helpful and we definitely recommend renting a car and touring this extraordinary geographical phenomenon. Although we have travelled extensively and have become used to certain standards, the standard here was post war East Germany, as were the beds. Not only were cockroaches crawling out of my husbands... More

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IberostarHoteles, Online Experience Manager, Iberostar at Iberostar Costa Canaria, responded to this review
17 November 2011

Dear Robert, Thank you very much for your comments about your stay in Iberostar Costa Canaria. We are delighted to know that you and your partner felt so well attended by our staff, it is a good input to motivate our team. Firstly, my most sincere apologies for any inconvenience experienced regarding the cockroaches. With no pretence of serving as... More

bpkagfmt
Farmington, Minnesota
Reviewer
4 reviews
2 helpful votes
3 of 5 stars Reviewed 3 November 2011
2
people found this review helpful

To start off with I will list the things that we liked about the hotel which was the quiet surroundings, the clean quiet (child free) pool area, the cards for the pool chairs, the balcony our our room even though we were in a side view room close to the street. The front desk staff was great and accomadated our... More

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IberostarHoteles, Online Experience Manager, Iberostar at Iberostar Costa Canaria, responded to this review
7 November 2011

Dear Sir, We would like to thank you for taking the time to comment on your stay with us and for your positive feedback on our service. At Iberostar we strive to provide a unique experience to each client, therefore your opinion is very important to us. We have taken all appropriate measures to address the inconveniences you encountered. Again,... More

Doobydoo122
Buckinghamshire
2 reviews
5 helpful votes
4 of 5 stars Reviewed 30 October 2011
4
people found this review helpful

I want to give an honest and balanced review...So the bad news first - the rooms are tired (we were on the 7th floor)...woodchip on the walls, not so great air-conditioning systems and the carpets were worn and in need of replacing and if you are going to travel late on your last day, you will have to pay for... More

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tsovs
Moscow, Russia
Reviewer
3 reviews
3 helpful votes
5 of 5 stars Reviewed 28 September 2011
2
people found this review helpful

This superb hotel is situated in a calm area close to the beach. Hotel staff is very friendly and helpful. They offered excellent service. There are lovely clean and spacious rooms adequate for 3 adults. Each room has balcony and air conditioning. Good choice of food at breakfast and dinner. We like the amazing garden very much! The swimming pool... More

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nightnurse21
Edinburgh, United Kingdom
2 reviews
15 helpful votes
4 of 5 stars Reviewed 21 September 2011
8
people found this review helpful

just returned from this week long holiday the hotel was lovely, the grounds were well kept, looking out from the lovely terrace it had a kind of thia feel, the food was very good and varied allthough you got the usual grumps from the older clientel its strange as the majority of the guests were german and they seemed quite... More

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psjdeqtg
Surrey
Reviewer
4 reviews
11 helpful votes
5 of 5 stars Reviewed 20 September 2011
5
people found this review helpful

This was possibly the best holiday my wife & I have had. Hotel staff were so very friendly and polite, Booked sun-loungers is a very big plus point and the good selection of branded drinks helped . Although we love kids it was nice not to be disturbed by them at this hotel. Food excellent and the entertainment was way... More

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Iberostar Costa Canaria Also Known As

  • Iberostar San Agustin
  • Iberostar Hotel Costa Canaria
Address: C/ Retamas 1, 35100 San Agustin, Gran Canaria, Spain

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