I frequently visit the area form the UK on business. On three consecutive occasions over the last year, despite having a valid booking, I have been greeted by a receptionist stating that there was no room for me. I am always invited to go to their nearby "sister hotel" IFA atlantic club (see review). There seems to be a pattern.... more

We were determined to get away for a good rest over New Year and weren't bothered where we went as we had left it late to book. However we ended up at the perfect place staying half board in the IFA Beach Hotel in San Augustin. It was a perfect holiday as San Agustin was a lovely area, only 20... more

on arrival my husband and i were not very impressed,rooms were very clean however,but basic,our room was above kitchen and we only got sun early in morning,we didnt have much of a view either,we do like 2 sit in balcony at nite but was very shaded,so found ourselves sitting at nite in room watching tv,but very disapointed as only british... more

where do i start first of all i must say the hotel is lovely ! but if you are under 60 years old dont go it is like a retirement home ! there is no music round the pool no kids in the hotel in the evening there is the same blokes that come in to play german songs and... more

Hola,primero indicaré lo positivo.Personal muy profesional y más agradable imposible desde la limpieza(Toñi), el piscinero,camareros-as tanto en buffet como en... more

La verdad es que no esperaba sentirme extranjera en Canarias, porque el hotel está orientado al turismo foraneo, alemán mayoritariamente,... more

Califiquemoslo de aceptable. Lo primero, llegamos pasada la hora de la comida con un hambreeeee, no nos dieron nada de... more

Sehr schönes Hotel, dass einem 4 Sterne Haus in nichts nachsteht! more

La verdad que esta muy bien el hotel para ser un 3 estrellas, puede ser incluso un 4. Lo unico... more