My husband and I (he's 57 and I'm 49) stayed at the Grotto Bay Beach Resort from Saturday, December 31, to Wednesday, January 4. We were supposed to leave on Tuesday, January 3, but all flights to and from Bermuda got cancelled that day due to gale winds. The person at the front desk offered us our room back for... More

The only disappointment I had with Grotto Bay Beach Resort was with the beach. I knew the the beach was "small" from the reviews I'd read and the resort's website. However, I expected the beach to have the famous Bermuda pink sand, not the brown, coarse sand that was at Grotto Bay. Other than the lack of a spacious, pink-sanded... More

Thank goodness we chose the all inclusive package because the island was basically closed from 12/25 to 12/27/11, including most restaurants and shops in Hamilton and St Georges. We enjoyed our meals and our waiter, Dawaud, was superb!! We did notice the dining room furniture is in need of attention and repair. The hotel is in a lovely spot, on... More

We came in the off season, so we didn't expect much to be open, but didn't anticipate it would affect our stay as much as it did. There was one bar open on the entire property, so service was always slow. We opted for the all inclusive package, but went off property for many meals because the food was close... More

We stayed at the hotel for 5 days. Our general sense was that the staff was indifferent. They had hardly any occupancy yet if you asked any of their staff for anything, they referred you to someone else. The services were also not as advertised; the pool was not heated, towels at the pool were not available, tv did not... More

We stayed here in the middle of September through a Groupon that we had purchased. I cannot say enough good things about this place. I have stayed in many resorts including, Punta Cana and Aruba, and I have to say that this hotel was by far my favorite. We were given a room that was right on the water and... More

Yes, its Christmas day, yes, they are busy... but... we stopped by at 5:30pm to inquire about casual dining options, were told by the female bartender at 6pm we could order from the a la cart menu in the bar. A male bartender corrected her and stated it would be available at 6:30pm. We left and came back at 7pm... More

Stayed at Grotto Bay in October 2011. Property was beautiful. I loved the wild roosters and colorful flowers on the hotel grounds. The building our room was in was only a few buildings away from the main building/lobby/restaurants, but it was a fairly long flight of stairs to the beach/pool/poolside restaurant. While I wouldn’t think this would be the best... More

We spend 3 nights in Grotto Bay Resort and Spa, very relaxing, nice and clean place! Very-very friendly and helpful people working there! Thanks for all of them! 2 families with kids (ages of kids 10, 11 and 12) More