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All 19 Glyfada hotels »

BEST WESTERN Hotel Fenix

4.0 of 5
1 - 3 Artemisiou Street, Glyfada 16675, Greece
Hotel amenities
Ranked #8 of 19 hotels in Glyfada
3.5 of 5 stars 72 Reviews
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72 reviews from our community

    Trip type
Traveller rating
    13
    23
    20
    11
    5
Date Rating
Vasios
Thessaloniki
Senior Reviewer
6 reviews
6 helpful votes
3 of 5 stars Reviewed 23 November 2011

Stayed there for 2 days in Nov mainly because the location was convenient to my plans. I thought a booked a 4star hotel but this was not the case, the first room we got was definately not up to standarts. After complaining we got upgraded to a suite which was great, spacious, clean, with a great bathroom and a nice... More

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peterp_belgium
oostende
Senior Contributor
21 reviews
6 helpful votes
3 of 5 stars Reviewed 31 October 2011

We stayed at this hotel for a conference. The price was reasonable and we had ordered a "sea view" room. The description "sea view" was somewhat optimistic as the sea was quite a distance. The hotel is right next to a busy road and the windows provide no insulation against the noise whatsoever. What disappointed most however was the breakfast.... More

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maria262055
Ayia Napa, Cyprus
Senior Reviewer
7 reviews
8 helpful votes
3 of 5 stars Reviewed 20 September 2011

I stayed at this hotel two nights in September.The staff was very friendly and helpful.The hotel location is good, is about five minutes by car from Glyfada city center. Our room was clean and nice but with small and old bathroom.The a/c must to be replaced as soon as possible.I was expecting more from a four star hotel. More

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George K
Nicosia, Cyprus
1 review
1 helpful vote
4 of 5 stars Reviewed 13 September 2011
1
person found this review helpful

Wonderful stay, 3 nights with family ( 1 child & infant), Clean and comfortable room, great location, good buffet breakfast, but above all the amazing and helpful staff. More

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Platon M
Montreal
Reviewer
5 reviews
3 helpful votes
5 of 5 stars Reviewed 3 September 2011
1
person found this review helpful

I really enjoyed my stay at this nice hotel in Glyfada recently ! The hotel room was pleasant with a large flat screen tv nice bathroom & of course the best feature was the spectacular seaview of the Saronic Gulf with Aigina island in the distance. Just sit an watch the sunset. Just a short walk to the Athens Tram... More

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MimiVarna
Varna
1 review
5 of 5 stars Reviewed 18 August 2011

Staff was very friendly. The General Manager was very helpful. The rooms are perfect for that kind of hotel and area. More

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aaraj973
Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 2 August 2011

I had the pleasure to stay at the Fenix hotel during my honeymoon, I was so surprised with the service standard we get during our 10 days stay. From the moment we checked in until we left the hotel, everything was amazing, the staffs are so helpful, and they always smile, a special recognition to Kyriakos who make our stay... More

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Dimitris Papastergiou, General Manager at BEST WESTERN Hotel Fenix, responded to this review
6 August 2011

Dear Our Guest , Thank you for your kind comments and we appreciate thanking you for your stay in our hotel and we are looking forward to see you in the future . The comments that you send to us made us very satisfied and we will continue are professional service toward are customers . My Best regards Dimitris Papastregiou... More

Bigby21
Limassol, Cyprus
Senior Contributor
27 reviews
4 helpful votes
3 of 5 stars Reviewed 25 July 2011

Glyfada doesn't have fantastic hotels (to the best of my knowledge) and this hotel is ok. Rooms are clean and some have a view of the sea. It's a one minute walk across a main road from the tram which is convenient (especially when the taxis are on strike). Service is ok at reception, hopeless at the bar- Athens is... More

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CincyWahoo
Cincinnati, Ohio
Senior Reviewer
9 reviews
5 helpful votes
1 of 5 stars Reviewed 6 July 2011

First, I will say the staff was pleasant, but a pleasant staff cannot overcome the fact that this is a terrible hotel. We stayed for two nights in June, 2011 on the second floor on the back of the hotel. This is without a doubt the worst hotel I've stayed in in Greece, and one of the worst hotels I... More

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Dimitris Papastergiou, Manager at BEST WESTERN Hotel Fenix, responded to this review
11 July 2011

Dear Customer, Our company has always paid attention to all complaints and we have always used our guest’s feedback to improve our customer service. With reference to you e complaint e-mail demanding a refund of your stay please note that as we have previously stated the company has a no refund policy. Our Hotel had tried to resolve the issue... More

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2 of 5 stars Reviewed 4 July 2011

This was our first time to Greece and I was really looking forward to the experience. It had been my dream to visit here and I was so excited to come. Unfortunately, the cultural differences made things incredibly difficult. The hotel staff is very unfriendly (except for the waiter who takes care of breakfast in the morning). Whenever we asked... More

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Dimitris Papastergiou, Manager at BEST WESTERN Hotel Fenix, responded to this review
5 August 2011

Dear our Valuable Customer , Regarding your recent stay in our premises and referring your complain in our hotel, firstly me myself as a Hotel Manager (Mr Papastergiou Dimitris) I deeply apologize for the behaviour of my staff members being unfriendly and immature as professional workers. I will specifically take are this incident by my self and I will figure... More

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BEST WESTERN Hotel Fenix Also Known As

  • Best Western Athens
  • Best Western Glyfada
  • Athens Best Western
Address: 1 - 3 Artemisiou Street, Glyfada 16675, Greece

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BEST WESTERN Hotel Fenix
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