I booked into the Hampton Inn Lubbock to follow a long haul flight from London Heathrow to Lubbock at the end of my vacation. The previous night I stayed at the 4 star Sheraton Hotel at LHR. The difference was like night and day; the staff were friendlier, the rooms better and cleaner and the value for money by comprison... More

I have stayed at this hotel several times, both on business and for pleasure. I can honestly say that the staff has to be one of the best I have ever encountered. Everyone is courteous and very helpful. Be sure and ask for Kimmy if you need anything overnight or in the morning, she is an absolute gem. The hotel... More

I have stayed at this location Hampton Inn and have given it great reviews in the past - in fact, I would say it is the BEST Hampton Inn I have ever stayed in and we are Hilton Honors guests. This trip, however; the housekeeping was up vacuuming the room above us before 7:00 a.m. This was my morning wake-up... More

I had read a lot of really positive reviews of this hotel so I booked it right away. Overall it was a good hotel and the staff was very nice. When we got to our room (about 3:40 PM) the door was somewhat ajar. I noticed the cleaning staff was 2 rooms down so I went over and asked them... More

I like staying here, but it's a bit pricey. My room was $179 per night incl taxes & etc. However, the people here are extremely friendly and helpful. The breakfast and the evening snacks are terrific and help offset the room cost. Most recently, I stayed in room 214. The room was spotless and comfortable with the exception of a... More

The entire staff from the kitchen to the front desk greeted and spoke with us every time they saw us. There was trouble with our door lock and "Stu" from housekeeping was right there to insure the repair was timely. Stu frequently engaged in conversation and made sure that everything was satisifactory with our room. Stu is a valued employee.

The staff really separated this hotel from any other business trip stay. Look for Jonathon, Todrick, Kymmie, and Lupe - great staff that made a work week stay feel a little bit like home. Plus, the afternoon spread they put on was great, added real value to the stay. My group will be back!

This hotel was not only clean and neat but the staff truely know the meaning of customer service. They are very attentive to the customers needs and it was a truely refreshing experience. Not only should the staff be praised but who ever trained them got it right.

Great hotel awesome staff, superior customer service. Even called the diamond line while there to compliment the staff. Suites are nice size with nice set up as well easy to get to convientient to other places.