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Quality Inn

2.0 of 5
5706 I-27, Lubbock, TX 79404
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Quality Inn
Ranked #13 of 53 hotels in Lubbock
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43 reviews from our community

    Trip type
Traveller rating
    22
    10
    5
    1
    5
Date Rating
Aurora, Colorado
1 review
5 of 5 stars Reviewed 14 May 2013

My wife and I thoroughly enjoyed our stays in this Quality Inn.. Susanne was particularly helpful. She recognized my Elite StatusWe were on our way from Aurora, Colorado, to and from New Braunfels, Texas.

Was this review helpful? Yes
holbb, Manager at Quality Inn, responded to this review
19 May 2013

Thank you very much for choosing to stay with us. The entire Team is very happy to hear you enjoyed your visit; we all enjoy the hospitality we may provide. We hope to see you again soon, More

Denver, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 18 April 2013

The employees were great, the room was great, and the breakfast was great. I thanked for being a choice member. This time the photos did not deceive me. It was so nice we decided to stay another night just because we did not want to drive home in the terrible wind and snow we would have met on the way... More

Was this review helpful? Yes
holbb, General Manager at Quality Inn, responded to this review
21 April 2013

Thank you for your review we love to hear about our guests experience! I am so happy to hear that you enjoyed your stay with us and we will see you next time. Your comments will pleased our employes. we have proud for our QUALITY style Hospitality. More

Longmont, CO
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 5 April 2013

This is easily one of the worst hotels I have stayed at. Bathroom had rust stains all around the faucet and drain. Entire place smelled of cigarette smoke. Our room backed up to what appeared to be the housekeeping closet and the noise was terrible. Breakfast was a joke. They had three containers of yogurt, a few apples and some... More

Was this review helpful? Yes
holbb, Manager at Quality Inn, responded to this review
8 April 2013

We thank you for staying with us and for your comments. We are deeply sorry that you found some aspects of the Quality Inn by Choice Hotels less than satisfactory. Without comments like yours we would not have the opportunity to improve upon our services, and the feedback we receive from our valued guests, like you, enables us to target... More

Seminole, Texas
1 review
5 of 5 stars Reviewed 25 March 2013

We had a great stay at this hotel the rooms were clean, we did the color run and the location was great. The employees were excellent ask for help and they were very kind to help. We ask to check out a little later due to we were doing the color run and want a shower before we left, and... More

Was this review helpful? Yes
holbb, Manager at Quality Inn, responded to this review
26 March 2013

Thank you so much for staying with us!! We love to see such great comments on our hotel. We work hard each and every day to try and make our guests raving fans. I hope that we have the chance to serve you again in the future. More

Ft. Worth, Texas
1 review
4 of 5 stars Reviewed 22 March 2013

I enjoyed my stay at the Quality Inn. I was not happy with your employee Michael but Jessie and Amanda made my stay with this hotel very pleasant. Both were so friendly and gave great customer service. Both girls really know the business and were able to answer all my questions with a smile!! The breakfast was good and the... More

Was this review helpful? Yes
holbb, Owner at Quality Inn, responded to this review
26 March 2013

I love to read our reviews!! Thank you so much for staying with us. It is a pleasure to be able to serve our guests and we try to make sure that shows. I hope that we have the chance to serve you again in the future More

1 review
5 of 5 stars Reviewed 16 March 2013 via mobile

Great stay with a great big breakfast. Thank you quality inn. We had great service, friendly people, and the breakfast wast enough with great choices. Easy to get to the hotel. Rooms were clean big tv easy access to Internet, and lots of facilities to work out or play on the pool.

Was this review helpful? Yes
holbb, Manager at Quality Inn, responded to this review
18 March 2013

Thank you for all of your kind words! We have shared your review with our team and they were excited to hear you had such a great stay with us. We appreciate you choosing to stay with us on numerous occasions and we look forward to your return. More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 March 2013

This hotel far exceeded my expectations. I thouroughly enjoyed my stay here beginning with my check in with the very friendly desk clerk, Amanda. She greeted me with a smile and made me feel very welcome. The room was very comfortable and I will make sure this is where I stay my next time in Lubbock.

Was this review helpful? Yes
holbb, Manager at Quality Inn, responded to this review
18 March 2013

Glad you could join us on your stay. Thanks for making us your comment on QUALITY STAFF AT QUALITY INN. That mean to us a lot!! We're looking forward to welcoming you back soon!! More

Midland, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 9 March 2013

We usually prefer Comfort Inn over Quality Inns, but this hotel was very nice. The room was clean and comfortable, and both persons I dealt with at the front desk were cheerful and helpful. I have never checked in to a hotel so fast! I was tired from a long drive and probably came across as pretty rude when i... More

Was this review helpful? Yes
holbb, Manager at Quality Inn, responded to this review
11 March 2013

Here at our property we are excited to have the chance to make your stay with us the best it could possibly be, especially due to the circumstances. I'm so glad you were able to experience our warm QUALITY hospitality. We are all about Guest Satisfaction, and we truly believe in it, but besides that we LOVE our guest. So... More

Wichita, Kansas
2 reviews
4 of 5 stars Reviewed 8 March 2013

The hotel was in great location as well as the nice room I was provided with. Very impressed with guest service. Amanda was very nice and had breakfast ready and open one hour before scheduled breakfast time very convient. Jesse checked us in and she was awsome i will be staying here again!

Was this review helpful? Yes
holbb, Manager at Quality Inn, responded to this review
18 March 2013

Thank you so much for taking the time to write a review on us. We are so pleased that you enjoyed your stay with us. All feedback is appreciated and we will use this to share with our team for training purposes. We take pride in our rooms and our staff, so we are glad that all were up to... More

Amarillo, Texas
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 16 December 2012

This place was convenient as well as a comfortable room to stay in. Had to leave early on Sunday and bummed out breakfast is not ready until 7:00 am on Sundays. Overall the staff was very pleasant while checking in Sat night. I'll make this one a repeat in the future.

Was this review helpful? Yes
See 2 more reviews by John S for Lubbock
holbb, General Manager at Quality Inn, responded to this review
9 January 2013

Thank you for your great review! I am so glad to hear that you took advantage of all of our amenities. When you are happy; we are happy, and we love having you here! We look forward to seeing you on your next trip to Lubbock! Safe travels! More

 
 
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Additional Information about Quality Inn

Also Known As:
Quality Inn Lubbock
Lubbock Quality Inn
Address: 5706 I-27, Lubbock, TX 79404
Phone Number:
Region: United States > Texas > Lubbock
Amenities:
Business Centre Fitness Centre Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 53 hotels in Lubbock
Price range (per night): ₹ 4,443 - 5,387
Hotel Class:2 star (2*)
Reservation Options:
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