Staff very friendly. Location close to family and appears the building is maintained. No housekeeping on one night. Sheets full of holes and the mattress cover was not fitted and moved during night with lumps to sleep on. I have had better breakfast at some of economy motels. One morning nothing I wanted was out. No cold stuff, rolls, or... More

Property is in a decent location. Everything was pretty clean. What was really lacking was breakfast. I've seen better choices at cheap hotels. Basically cereal, hard boiled eggs, & stale pastries. I realize thus is more of an extended stay type property, but for $130 I expect more. Reserved a queen studio, which was small. Upon checkout, printer was broken,... More

I am platinum with Marriott, so obviously I love this chain. The Towne Suites is nothing to write home about, but for a large family or long stays this place is very good:). Staff was very nice! Breakfast was ok. Normally the residence inn has the best breakfast. I would place this hotel in the areas of the Fairfield Inns

We have stayed here several times and always had a great experience, until this time. The hotel was very clean and the rooms comfortable , however, our bed this time was awful. It rolled to the middle and was hard for us to sleep on it. We have always had great beds until now. Don't know what to think about... More

When I checked in, there was a line starting to form as I and my co-workers arrived at the same time so another lady quickly came in and checked us in. I couldn't remember where the directions to get to the Wal-Mart where I would find Tech paraphernalia and they helped me use the most direct route to it. My... More

When i reached into the cabinet to get a glass for a drink of water when we first entered the room, it was filthy! It had sticky material running down the inside and outside of the glass. The next one i grabbed was the same. I will admit it made me wonder about the cleanliness of the entire room! To... More

We have a child with medical problems and have to bring him to Lubbock on occasion for early morning procedures. We found TownePlace because they offer 2 bedroom suites. We go back because of the people who work there. The suite is great, and has more than we need. The staff is great and always willing to help with directions.... More

This place is good for a business traveler. The check-in / check-out process was a breeze, the room was clean and tidy and the bed was comfortable. The hotel has a pool (closed when I was there) and a good little workout facility. Breakfast is served starting at 6am and has a good spread. The employees seemed nice/personal. My only... More

We really enjoyed or stay. Room was clean and we couldn't hear other people around us. Location is convenient to shopping, reasaurants and movies. Hoel was generally clean and quiet. We will stay again.