We stayed one night in a 2 bedroom suite - the place is dirty. The kitchen utensils and other cooking stuff were missing. The light and vent fan on top of the stove didn't work. The sofa and carpet were dirty and very old. The hotel seemed to be a run down property. It needs major work/upgrade. I stayed in... More

We went to Lubbock for my sister's wedding and her fiancé suggested this place. We arrived at the hotel a bit early for check in, but accommodated easily by the front desk. They gave us our key and just as we arrived we got a call advising they gave us the wrong room. They delivered the new key, but had... More

This hotel was not a good experience for me. My husband and I went to Lubbock for the weekend. We came from San Antonio, and showed up on Friday night at midnight. We had reservations and the hotel was full. Exhausted, we went up to our room and put our key in...surprisingly, the room was already occupied! We went back... More

Saw nothing to indicate what some of the negative reviews referred to... but were not picky people. My wife just wants a clean bathroom and clean sheets.... I think we might have ended up with a handicapped accessible room? The bathroom was especially roomy. I liked it, though. Young guy working the front desk might be new. More

We loved our suite - every room has kitchens, and they are cozy clean rooms. This is our second time staying at Towneplace suites, and both times we've noticed how friendly and efficient the whole staff is. We like that breakfast is free. The only downside during this stay is that there were 3 dirty spoons in the drawer... Only... More

I stayed here 1 night on a business trip to Lubbock. The room was nice and the amenities were great. The staff was very friendly and the location was perfect for where I was going. Starbucks is close. More

Don't be fooled by the older reviews of this hotel. We stayed there 4 or 5 years ago and it was nice and clean at that time but that is no longer the case. The corridor walls are filthy, as is the carpeting. We had a 2 bedroom suite. Actually we checked out several 2 bedroom suites and couldn't find... More

I'm a Marriott guy, and boy what a disappointment. The carpet in the hallway, walls in the hallway and room were filthy. When I checked in, the bathroom hadn't been swept and the toilet was stopped up. Little did I know that they don't even mop the floors here. They use an oversized lint roller to clean the floors. Not... More

Stayed here for free on points - since we stayed for free, I am a bit more lax in my review. We got a 2 BR suite here, which was ideal for 4 adults and one infant. The rooms had decent storage space and were just the right size for a 2 night stay. The kitchen had a dishwasher and... More