Having been called to Lubbock for a sick family member, I was put up in the Courtyard. After 10 hours on a plane from London and a direct visit to the hospital to visit my loved one it was lovely to come back to such a comfortable and clean room. Grabbed some food from the pantry and retired to only... More

Very clean rooms and exceptional staff at this hotel. We traveled to Lubbock to tour the collage and take in the game. We had 2 rooms 1for mom and dad and 1 for the girls, well the heater did not work in the girls room and when I called the front desk to report the problem the manager was at... More

We were booked for 2 nights. After the first night, we were out most of the following day. When we returned at 4:30pm, the room was exactly as we left it that morning. In other words, NO MAID SERVICE. When I went to the front desk to complain, the front desk person went in the back to talk with the... More

Nice hotel overall. Rooms are nice looking with a recently renovated design. Front desk staff is nice and attentive. Food service in the lobby area is nice to have and serves quite tasty food. Close to several restaurants and easy access to and from Loop 289. Like most hotels, the wireless internet access is pretty slow. They advertise high-speed internet,... More

As a platinum marriott member, I have never ever ever receved better service at a Marriott property in my life. From check in until check out, i was welcomed, made welcomed, and every need met without staff being overbearing or intrusive. Was told many times "thank you for staying with us". The bar/deli was closed during the day, but the... More

There are many great Courtyards out there with plush bedding, nice paint and pictures on the walls, and generally comfy and nice furniture. This is not one of them. Although this is a fine Courtyard, it's more like a downgraded Fairfield to me. (Speaking of the Fairfield next door, that's even worse). The bed was trampoline-like, but was okay. The... More

Came here on a business trip, and try to stay at Courtyards whenever I can. This is a decent and very clean Courtyard, that has not been upgraded to the new renovated rooms. However, the furniture, bed, and other aspects of the room are in good shape. I was very happy with both the room, and the location (can walk... More

I almost gave this hotel the Okay, but some problems rating. There were four things that I consider major problems - 1) When I lifted the toilet seat, there was massive poop splash back under the seat! YUCK!!! YUCK!!! YUCK!!! 2) It was 98 degrees and the air conditioning could not keep up. The room was about 85 degrees. At... More

The Courtyard in Lubbock was very clean and comfortable. The staff was nice and professional. We did not buy the breakfast buffet. There is not a restaurant in the hotel as advertised. Nor did our room have a refridge as advertised. However our stay was very nice. I made a mistake and booked the room through Priceline because I thought... More