Do not stay at this hotel. You pay twice as much as a hotel in Lubbock and you get the worst customer service. The General Manager, Jessi [--] is mean and rude. When I commented on a safety issue, the side door would not lock, I was told by the front desk cleric, that they knew about the problem and... More

Complaint: I was stuck by the elevator and there was A LOT of noise. Bed is not very comfortable. Compliments: very nice staff and great breakfast. good location. I was working in the area and stayed for convenience and was pleased overall with the experience.

I travel often to Levelland for business and have stayed several times at the Holiday Inn Express over the summer of 2012. The front desk staff is very helpful and friendly. The room was nice and clean, too. My only complaint would be the cleanliness of the elevators. However, one of the times when I was there, there were also... More

Holiday Inn Levelland is a nice place to stay. I think it may be the hub for travelling sports teams as both weekends I stayed the motel was noisy with teenagers and kids running about. The motel is really clean and all the amenities are up to standard. The property is clean, with a few weeds that could use pulling... More

The three people I dealt with were all very friendly and very helpful. I needed help in figuring out the cooling system and two people came to help me. I appreciated that because it proved they were thinking of safety for me and themselves by sending two people - one male and one female. They both were very kind and... More

Slightly above average Holiday Inn Express. Close to good restaurant (in front of hotel), Walmart, etc. on east side of town. Very nice large rooms, good internet, cable, breakfast. Micro and fridge new and large, clean rooms, courteous staff, etc. Overall a very good stay (my second). My only complaint is the low water pressure, which may be a city... More

I had a meeting the next day near there and did not want to drive from LBB. I stay here before a few years back and it is starting to show its age. Service: Friendly and helpful. The lady told me that I was automatically upgraded to a suite cause of my gold status. Room: The room was typical holiday... More

I loved this property. It was small and personable, with nicely appointed rooms. I got a room with 2 queen beds, which had very nice sheets, lots of firm pillows and a nice comforter. The rooms come equipped with a coffee maker, iron & board, & microwave oven. Our large 3rd floor room had a view looking across a field... More

We stayed here because we were moving our son up to college. Everyone else was there for the same reason which explains the lack of parking. Probably double the amount of vehicles they normally have assuming a car for parents and a car for the student. Pros - Very good front desk staff particularly the guy the morning of 8/21.... More