made my reservation through priceline got the price I wanted got to the hotel appearance from both the inside and out was refreshing and clean. room has upscale appeal to it, quite clean and most importantly QUIET. restaurants and stores are conviently located close by. Cant really say anything negative YET. More

We stayed in this hotel a year ago and everything was GREAT!!! This year, OMG! First they screwed up our reservation. The young lady, that was working, was sweet to go ahead and give us a room for the first night. All hotels were packed. The room stunk so bad we could hardly stand it! Someone had splattered grease on... More

I had a government training that I was attending and was scheduled to stay at this location. On Feb. 2 the whole State of Texas was under severe winter weather and travel was deadly. I called front desk/manager to cancel and advised why I was staying at location (government) and the weather conditions. She was unconcerned and not real friendly... More

Almost a month after my wife and daughter with cerebral palsy stayed there for a medical procedure at UTMB, they charged my card for another night's stay. We questioned the charge as soon as they ran it through and were told we had made a reservation the day before we stayed and had no-showed. We were 200 miles away at... More

My stay was warm and relaxing. This was my first family vacation with my husband and children. Candlewood staff made us feel welcomed from the time we walked in to the time we checked out. I will love to come back to this wonderful clean and beautiful hotel. My family thanks you! More

I reserved a suite using their online reservation system 3 weeks prior to our trip. When we arrived at the hotel, they tried to put us in a efficiency room with 2 double beds. I had booked a suite with a queen bed (they don't even have kings available) for 3 nights. The clerk was confused by the computer system,... More