I you want to overpay for a room this is the place. We were there for a tournament and we had a guest which booked a handicapped room but instead was given a room on the 3rd floor. The manager was very rude not to mention a bunch of old drunk people were cursing at our children and the manager... More

The manager, Mr. Lewis Bean, is not customer focused. On Dec. 3, 2008, I reserved a room for Dec. 8, 2008. Several hours later, I canceled the reservation. Mr. Bean spoke with his personnel, and declared that the Dec. 4 charge was valid due to less than 24 hours cancellation! He was condescending on the telephone, and more to the... More

The hotel room look clean and fine. I lived in Room 101. The room is next to the laudry room and can hear the big noises of washer spinning and etc. An strange thing is the window curtain. The thick layer of curtain can not close all the way and it seems to be designed so. That seems a little... More

This is a basic budget hotel - no frills, nothing fancy. There aren't an abundance of hotels in this area, and this one is fine if you must stay directly in Lake Jackson (not nearby Houston, where there are many more choices). The hotel is clean and pretty quiet even if you have a room directly facing 288. The fitness... More

I researved 1 suite for 1 night and 3 adults on december the 25th when our credit card bill arrived we were charged for 3 nights Lewis Bean (the manager) said that someone stayed in our room for 3 nights and he insisted it was us. We can prove that we did not stay because of gas card purchases on... More

I am using this form because of the character limit on >your complaint/comment form. > >We chose the Comfort Inn to avoid the chemical plants. >We paid a premium, nearly twice the price of the >hotels in nearby Clute. > >We checked in with a government rate bringing a >picture ID as requested. On checkout we were told my >government... More

Hotel seems to built in 2000/2001 but slowly starts to be renovated. It's clean and the staff is friendly. It's not worn out yet, and well maintained, but just needs some new tiles in the batch room. Free internet access, phone and alarm available. Airco makes a little noise, so it best to turn it off during the night. In... More