This hotel is amazing even down the smell!! It smells great as soon as you walk in the door! The sale's director was awesomely helpful...and she was not even on duty at the time! The front desk staff was efficient and very helpful throughout my stay! One desk clerk in particular went above & beyond her duties and not only... More

the employees are friendly and courteous and care about you as a guest and customer. they have a pancake machine that is real easy to use and you can make a plate of great tasting pancakes in just a few minutes! the rooms are clean and very nice! More

I have stayed numerous times at the Holiday Inn Express in Jacksonville, Texas but my most recent experience will probably be my last. Unfortunately, this hotel always seem to be breaking in someone new at the Front Desk so check in is an ordeal. My first room was already occupied after I opened the door (rather embarrassing!), so I returned... More

This was a really nice Holiday Inn. The rooms were clean, decor was nice and the front desk was friendly. It's very easy to get to. The breakfast was lacking, but I don't usually expect much from the free breakfasts. I would go back if I needed to stay in Jacksonville again. More

I'm a platinum member of Holiday Inn/Priority Club and know a damn good Holiday Inn Express when I see (stay in) it - and let me tell you this one is fantastic, top notch and clearly one of the best I've been to. All of the previous reviews are spot on. Modern, extremely clean, friendly and helpful staff, and a... More

Words will never convey the extent of our appreciation to the Jacksonville’s Holiday Inn-Express for their comforting service through a very difficult time. The courtesy, hospitality and most of all, the compassion with which I was treated during my stay, allowed me to focus on family, and gave me the time I needed to attend the funeral service befitting our... More

This was a awesome getaway for me and my children. We all enjoyed every aspect of our stay. The room was very spacious with great beds, the staff was very helpful and accomodating. They also provided a delicious complimentary breakfast. The hotel hosted a holiday themed PJs and Pillows party for the kiddos, with a movie, popcorn, hot chocolate, and... More

Beautiful Festive decor for the Holidays and the scent as you enter was amazing. Fantastic breakfast. A very well dressed, professional & caring staff that went beyond the call of duty. We loved this place, what a diamond in the rough. More

Great, staff are warm and friendly --sincere staff very accomdating! The rooms are clean large enough high ceiling regf in room nice size not too sm--relaxing calming environment-room beautiful--breakfast great--could have more Fruit selection---overall I would definitiely stay here again! More