I stay at Best Westerns most of the time when I am traveling. This is honestly one of the most disappointing I've ever stayed in. The pluses were the friendly staff and the big room. Now, the minuses, which are many. If you get a queen suite, only 1/2 of each bed is safely usable. One bed is against the... More

My family was stranded in Dallas during Hurricane Irene trying to get home to Philadelphia area. Airlines advised they did not have a flight for us and suggested we book hotel room for 2 days. We booked at Best Western, Irving, TX for 2 nights. After our first night stay and well into the second day, we managed to secure... More

I prepaid for this hotel room as part of a flight-hotel package with an online travel agency. The price was *very* reasonable based on the property's distance from the airport (about 2 miles). I was shocked when arrived and found out that the room was a *suite*. It was huge!! There was a king sized bed/TV (not a flat screen)... More

I stayed here for a couple nights. I was pleasantly suprised by this Best Western (BW). It was well kept and clean, given the slight age. I found the bed comfortable and linens/towels fresh and clean. Bathroom/Shower/tub were equally clean. This is certainly not a Hyatt, Hilton or upper end Mariott, but is very good for the Best Western chain.... More

We stayed here one night before our trip to Disney World because it was close to the airport and offered a shuttle. DON'T WASTE YOUR MONEY HERE! The desk clerks were rude and impatient. When I turned down the sheets for my daughter there were HAIRS in the bed. YUCK. So I checked the other bed and there were HAIRS... More

Although this hotel meets the basic need of a place to stay close to DFW, the beds made it impossible to sleep. They looked clean, but they were hard, lumpy and very old. We had a suite with a king bed and a sleeper sofa for our teen daughter, and the "mattress" on the sofa bed was about 2 inches... More

We chose this hotel based on the fact it was close to the airport and had an airport shuttle since we were only staying one night and flying out the next morning. The hotel itself was clean and comfortable with a fairly decent breakfast . No complaints in that area. There are no restaurants in the area except a Whataburger... More

The room was spacious, but we had the impression from the hotel web site that we'd have two separate bedrooms in a two bed suite. What we had were two beds plus a sofa, all in one room. We waited 25 minutes at the airport for the shuttle at 11:15 pm, and the next morning we spoke with another family... More

Pros: Huge Texas style rooms, plenty of amenities such as free shuttle from airport, fridge and microwave in room, couch and center table, king size bed. Cons: Pathetically slow internet speed, extremely slow wi-fi. My 3G network works 5 times faster than their wi-fi. On checking their speeds I found it to be 0.08 Mbps only! :( Overall: little pricey... More