A comment on my overall rating, 3 stars from me means I got everything I expected from the property.
The location is convenient, and this appears to be a newer hotel just north of DFW airport. It's an extremely handy location for getting just about anywhere. Room size is standard, and the bath has the water closet/shower separated from the...
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Dear Denrael,
Thank you for you taking the time to complete the survey. Your feedback is very important for the continued success of our hotel! We know there are plenty of hotels in our area and we truly appreciate you choosing to stay with us.
We hope to see you again in the very near future.
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This hotel was beautifully kept and very clean. Staff could not have been more helpful or pleasant, especially Nina at the front desk. Airport noise was not a problem but the room to room noise could be somewhat irritating. Room lighting could be better. I will stay there again!
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Dear LMS45,
Thank you for choosing the Doubletree by Hilton, DFW. It was a pleasure being of service to you while vising Texas.
I sincerely appreciate you taking the time to give your opinion online through Trip Advisor. If you are ever in the area, we would love to have you stay with us again.
Enjoy your travels!
Lawrence Williams...
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Delayed overnight at DFW due to snow storm in Jackson Hole after flying from our home on St Thomas, we were given discount voucher to stay at Double Tree. From the reservation line person to the shuttle drivers, this team of individuals were extraordinary... especially Nina and Bethany! You two were great! Clean, comfortable and gracious hospitality at it best.
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Dear TKRC,
Thank you for your wonderful review!
I am very glad that our agents, Bethany and Nina treated you with kindness and respect after a tough day of travel.
It was a pleasure being of service to your family. If you are ever in the area, we would love to have you with us again.
Happy traveling!
Lawrence Williams...
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A friend and I had a late arrival and had to an early flight the next morning. The hotel shuttle picked us up at the airport. Check in was quick. Very nice room. Flat screen tv, refrigerator, microwave, and a nice leather chair. Quick and easy internet connection. The bedding was delightful~very comfy! I can't comment on the pool and...
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Dear SSG47,
Thank you for your GREAT review on Trip Advisor.
On behalf of the entire staff and management, plase accept our sincere Thank you for being our guest. It is sincerely our pleasure to serve you.
I am glad that you found our amenities to your liking and we would love to be your choice hotel while visiting the...
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The hotel is old but the staff is very professional and friendly, makes you feel welcome.
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Under new management since the last time we stayed, service was a bit disorganized but the friendly staff more were more than accommodating. With good food and a nice bar, this is our choice for a DFW layover.
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I stayed at the Doubletree DFW the first week of January 2012. The hotel has good and bad points, but here's the quick and dirty:
The Good:
Rooms are big. Linens are nice, comfy bed, nice furniture. The staff here rocks. The front desk people are ALL very good. Extremely friendly, accommodating, and first rate.
The mediocre:
The workout room...
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Thank you for taking the time to comment on our property. We can only improve if we receive feedback from our valued guest.
The Good: It is very refreshing to hear comments such as yours about our staff. Our team prides itself exceeding our guest expectations.
The Mediocre: It would be great if we could expand our Fitness Center. Unfortunately...
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I am hilton Diamond and stayed for 2 nights on business. Hotel has great location close to airport and not far to large selection of restaurants. Property was very clean and staff very friendly. Did not get an upgrade but rooms are very large. I love the Doubletree beds! Nice towels and linens. Did have flat screen HDTV but not...
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Sir,
Thank you for your comments. We greatly appreciate all feedback about our staff and hotel. On your next visit we will make sure you receive your upgrade. We hope to have more HD channels by early next year. Again, thank you for taking the time to submit your comments about our staff and hotel. We look forward to seeing...
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I stayed here for one night, traveling on business. Cameron at the front desk was very nice and helpful... But I had to see him a few times. I was put in a first floor room with a full size ground level window literally on the parking lot. I was not comfortable at ground level since I was traveling alone....
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Thank you Colafina for taking the time to review our hotel.
Please accept my sincere apologies that we were unable to get you immediately into the perfect room. It is always our goal to ensure that all guests are happy and satisfied with their stay. I am happy to hear that Cameron was able to move you to a more...
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I have used this hotel for numerous customers and decided to book a suites for the night. The staff was nice and responsice. Although the Front Desk agent checked me into the wrong room she was very nice and any followed up with me the next morning on how everything was. Will for sure use the hotel again when the...
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124 Reviews
213 Reviews
