We didn't stay over night we only ate in the restaurant. I should say bistro, cause the place is small. We went for our anniversary. The baked oysters were amazing. The filet was so tender with a light sweet smoky flavor that is hard to describe and hard to forget

The Lancaster was tremendous on every point. Though within 2 blocks of the Opera on the night we were going it was raining to hard to walk. The hotel shuttle came to the rescue on both taking us and picking us up. All the employees were courteous and friendly The bistro restaurant food was well above expectation and very attentive... More

Valet, front desk, restaurant, and other staff were nice and professional. It is $35.00 for the valet and you will need to valet park. I picked this hotel for the great location and because I found it at a decent rate. Even though this hotel is being renovated, my husband and I loved the atmosphere and the history of The... More

As most reviews have already noted the location is ideal as it was in the main hub of Houston.However this is one of the only positives I could describe,much to my disappointment.I have stayed in numerous hotels in America for both business and pleasure and not once have I come across front desk and mangerial staff as rude and obnoxious... More

First business trip to Houston. I stayed here 8 nights and the hotel was excellent. The room was a nice size - not too small, not too big, and the bed - honestly - the most comfortable I've ever slept in. The room was serviced daily to a very high standard. The complimentary wi-fi service was relatively fast and reliable... More

I recently stayed at The Lancaster and i have to say i have never experienced such poor customer service in a long time. From my initial arrival to my departure i felt that the staff which i encountered (with the exception of breakfast staff) were very unhelpful and rude. As a paying guest i found this extremely unacceptable. The management... More

Stayed for nights after a long haul from Australia. Staff extremely friendly and helpful (esp Russell on front desk). Breakfast and dinner very tasty and well prepared. Only problem being that the front desk could not provide information regarding location of a doctor, so hubby had to call 911 as I was quite ill the 2nd day. Not really a... More

I booked The Lancaster for a quick business trip to Houston and I look forward to doing so again. The staff was excellent and the hotel provides free breakfast in their great bistro as well as free wifi. The Lancaster has the charm of a boutique hotel, far from the cliche chain hotels I usually stay at. The hotel is... More

First of all I will start by saying this a great location for a hotel. Right in the heart of the cultural district in Downtown Houston. I would recommend this hotel to family and friends, but I would also want people to be aware of the experience we had on our stay. Service - The hotel staff were really good.... More