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Four Points by Sheraton Houston West

3.0 of 5
10655 Katy Freeway, Houston, TX 77024
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Four Points by Sheraton Houston West
Ranked #153 of 437 hotels in Houston
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68 reviews from our community

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Date Rating
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 10 May 2013 via mobile

I stayed there and slept like a baby. I received a late check out and was not disturbed by a knock on my door asking when was I going to checkout. Great location to food establishment and even though it is near the highway I did not hear the traffic

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See 2 more reviews by rhondalport for Houston
Mel_Garber, Starwood Hotels at Four Points by Sheraton Houston West, responded to this review
13 May 2013

Dear rhondalport, We appreciate your feedback about your recent stay with us. We couldn't be happier to hear that you enjoyed our hotel and the great location we offer in Houston. We're also glad to hear you slept so well in your guest room and our comfortable beds. We look forward to welcoming you back on your next visit to... More

New York City, New York
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 10 May 2013

I stayed at this hotel, directly after staying at another 4 Points Sheraton and I was pleasantly surprised with this one. The lobby was nice, the restaurant was large and the rooms were huge. People mention the close proximity to the highways, but this didn't bother me (keep in mind I reside in NYC where it is louder than usual).... More

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See 6 more reviews by CWGators for Houston
Mel_Garber, Starwood Hotels at Four Points by Sheraton Houston West, responded to this review
13 May 2013

Dear CWGators, Thank you for taking the time to share your experience of our hotel with us. We are glad to hear you found our hotel to be satisfactory, and that you enjoyed our accommodations as well as the overly friendly staff - for the most part. While we are transitioning ownership, we want you to know we strive to... More

Dubai, United Arab Emirates
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed 26 April 2013

This was a pretty standard business hotel, I had no problems during my stay and there were a few highlights worth mentioning: Free wifi worked well. Gym open 24/7, due to jetlag I was in there 4 - 5 am a couple of times! Nearby bars and restaurants looked nice - I only visited one, " Yard House" which was... More

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Mel_Garber, Starwood Hotels at Four Points by Sheraton Houston West, responded to this review
3 May 2013

Dear John J, Thank you for taking the time to share your experience of our hotel with us. We are glad to hear you found our accommodations and facilities satisfactory for your business needs during your recent stay as well as our convenient location to various bars and restaurants. We hope you will stay with us again on your next... More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 23 April 2013

I stay here twice through priceline. One room had a garden size tub and the other was an average size tub. I wasnt too thrilled with the soap dispenser but I guess its there to save on individual packets of soap, shampoo and conditioner. The rooms are a bit cramped, but overall it was an average stay. Nothing Spectular.

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See 2 more reviews by Mishthetraveler for Houston
Highlands Ranch, Colorado
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 8 April 2013

I an an SPG Platinum. I have driven by this hotel for 2 years but never stayed there because of the close proximity to I-10 and the noise factor. Last week, I could find no other hotel so I stayed here. My expectations were low because it is an older property next to the highway. When I checked-in, the front... More

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Fourpointsgm, General Manager at Four Points by Sheraton Houston West, responded to this review
25 April 2013

Greetings; thank you for taking the time to share your thoughts on our hotel! We do get a great deal of positive comments about the hotel, along with the quality of the guestrooms. I will share your comments with our staff - they will be so pleased to hear you enjoyed your stay and appreciated their service. More

Houston, Texas
2 reviews
3 of 5 stars Reviewed 26 March 2013

Comfortable stay but decor and furniture looks outdated - not really what you would expect considering the hotel is in the new City Center area. Staff was really helpful though and did have free shuttle service. Only complaint was that the room was reserved for 2 people but there was only one coffee cup and one bottle of water in... More

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Fourpointsgm, General Manager at Four Points by Sheraton Houston West, responded to this review
25 April 2013

Hello – and thank you for your review! We are, of course, always pleased to hear that our guests enjoy our hotel and the efforts taken by our staff to make their visit a truly exceptional experience. I will be sharing your concerns with our staff to ensure that these issues do not happen again the future. Again, thank you... More

Lake Forest, Illinois
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 14 March 2013

Arrived into Houston late and needed a place to stay. The Four Points fit the bill. Room was clean, internet worked well. I really liked the shower soap/shampoo/conditioner dispensers. The area around the hotel is really developing with tons of new shops and restaurants; unfortunately, while they are walking distance, you need to drive in a big circle to get... More

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See 3 more reviews by encarta95 for Houston
Fourpointsgm, General Manager at Four Points by Sheraton Houston West, responded to this review
22 March 2013

Hello; thank you for sharing your review. I am so glad you enjoyed your stay with us. We do indeed have a great location and we get a lot of positive feedback about all it has to offer. Our staff goes above and beyond to ensure that our guests are well taken care of. I hope you have the opportunity... More

Little Elm, Texas, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 March 2013 via mobile

I love this Starwood property but lately the bar/restaurant is extremely under staffed. I had breakfast this morning and ONE waitress was trying to tackle as best as she could two hockey teams, think of parents and kids, besides regular customers. Tonight customers are roaming around looking for silverware and napkins as the ONE bartender/waitress/room service person was taking all... More

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See 2 more reviews by Ramon P for Houston
Singapore
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 25 February 2013

This hotel is Clean and has one of the most comfortable bed! I was upgraded to a suite for free as hotel was not busy at that time. The gentleman at the front desk was very friendly and patient. There are many free tv channels provided and you could request for a microwave.There is a bar and a restaurant but... More

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Fourpointsgm, General Manager at Four Points by Sheraton Houston West, responded to this review
11 March 2013

Hello; thank you for taking the time to share your thoughts on our hotel! We do get a great deal of positive comments about the hotel, along with the the convenience of our location. I will share your comments with our staff - they will be so pleased to hear you enjoyed your stay and appreciated their service. More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 February 2013

Have stayed in this Sheraton a few times now since the Sorella next dorr became quite expensive. It has a great location right next to (easy walking distance) the bustling "City Centre" areas with its restaurants and cinema as well as quick access to I10 and the Sam Houston tollway. The rooms are pretty much standard fare with good facilities.... More

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Additional Information about Four Points by Sheraton Houston West

Also Known As:
Four Points By Sheraton Houston, Memorial City Hotel Houston
4 Points By Sheraton Houston, Memorial City
Four Points By Sheraton Houston, Memorial City Hotel
Four Points Houston
Houston Sheraton
Houston Four Points
Address: 10655 Katy Freeway, Houston, TX 77024
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#117 Business Hotels in Houston
Price range (per night): ₹ 4,800 - 13,959
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Four Points by Sheraton Houston West offers a great location on the corner of Katy Freeway and Beltway 8 (Sam Houston Tollroad) nearby the Memorial City Mall and Memorial Hermann Hospital. ... more   less 
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Four Points by Sheraton Houston West
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