Stayed there on Nov 15. At first the room looked very good. Clean and large. But it turned out at midnight that the shower sink was clogged. And this became a nightmare. Front desk clerk first refused to change our room. He said they will fix it at 8am in the morning. But we needed to shower before sleep. Then... More

OMG, NEVER again. Three mosquitoes in the sink area, a spider in the bathroom and a dead fly in the refrigerator. Everything that everyone else said plus. I have bumps down my arms, legs and right side of neck & face. WTH!!! We called for towels three times to be told "People steal and we sorry." Unacceptable!! I believe this... More

Booked this hotel for its proximity to the airport. Our non-smoking room smelled of smoke and had cigarette burns in various locations. There were NO TOWELS so when my wife went to the front desk she was was given two bath towels and one wash cloth being told "people steal the towels". Don't rely on their shuttle as the lobby... More

I was there because we had a late flight into Houston (Myself and my 5 year old son). We were leaving the next morning to go elsewhere. Figuring we'd only be there a short time and not being a picky traveler, I figured a good price just to lay our heads and get up and go. Well, it was not... More

Someone's dirty panties were left hanging on the shower curtain rod. It smelled of smoke and had cigarette burns in various locations. There was dirt and even scraps of paper on the floor. The bathtub was in such terrible shape we left without showering! This place was selected due to its proximity to the airport. We would never stay there... More

I requested a non-smoking room when making the reservation and was told that the entire hotel was non-smoking but some people still smoked in them. The lady was nice enough and said I could ask to switch rooms if the one I was given had a smoke smell to it. Upon arriving and opening the door to the room, I... More

The website says wireless internet in every room. Not mine. 2 days in a row the room was not cleaned so I had to go ask for towels. Rooms are noisy. Some rooms face the IH 45 / Beltway 8 interchange so you hear traffic all night. Beds are not comfortable. They are hard. More

We had minimum time to sleep and make our flight early the next morning, so manager Judy Williams gave us information ahead of time about where we could order a meal to be delivered to the hotel. The staff attended to us well. Shutlle driver David was an expert at getting 12 people and luggage into the van. And he... More

AS FAR AS IM CONCERNED I stayed there for a month never had problems with my room or staff there were really nice and willing to make my stay there the best it can be, I also enjoy the food they would server, they have a nice and wonderful manager name judy shes the best... I loved my stay there... More