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Crowne Plaza Houston River Oaks


Hotel class 3.5 of 5
2712 Southwest Frwy, Houston, TX 77098
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Reviews you can trust

100% Recommend
4.5 of 5 stars 8 reviews
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[ Date ] [ Rating ]
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5 of 5 stars
San Antonio
2 Nov 2009 | Trip type: Solo travel

Reserved on ihg.com and got a great deal that included parking, drink coupons and breakfast. Although the evening clerk said that I didn't he upgraded me to a suite since I was a platinum rewards member. The next morning I discussed it with the guest service agent and he made it all right! more

Management response from
dhollier, Director of Sales & Marketing

Thank you for your review. It is our goal at the Crowne Plaza River Oaks to provide a comfortable room and a great night's sleep. I hope that you will return soon! Best regards, Debbie Hollier Director of Sales & Marketing 713-577-1259

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3 of 5 stars
Louisiana
29 Sep 2009 | Trip type: Business

September 24- 25, 2009 We stayed at this hotel b/c we are Priority Club members and the location suited our needs. We were in Houston for medical reasons and it was very close to the Texas Medical Center Hospitals, and offered a very good medical rate. Also a shuttle was provided to the hospitals and to the Houston Galleria Shopping... more

Management response from
dhollier, Director of Sales & Marketing

Thank you for your review. I apologize that you were not completely satisfied with your stay. I am not sure why your refrigerator and microwave were on the floor as they are usually accommodated in a shelf unit outside of the restroom. There is the possibility that you were in a handicap room. I will try to look into it...

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4 of 5 stars
Beaverton, Oregon
15 Sep 2009 | Trip type: Business, Solo travel

Just spent a night at this hotel and was very pleasantly surprised. The hotel is located right on the Southwest Freeway in Houston, just south of Kirby. My room overlooked the freeway, but I couldn't hear a thing. The windows must have super duper sound proofing! The room was clean, spacious and comfortable. The bed was firm and the ventilation... more

Management response from
dhollier, Director of Sales & Marketing

Thank you for you review on Trip Advisor! We strive to provide excellent service and comfortable accommodations. Please do come back and see us when your travels bring you to Houston. Best regards, Debbie Hollier Director of Sales & Marketing 713-577-1259

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5 of 5 stars
Baton Rouge
24 Aug 2009 | Trip type: Couples

Hi ... my wife and I just stayed at the Crowne Plaza Hotel over the weekend ... We were visiting from Baton Rouge La ... We were visiting Lakewood Church with Joel Osteen ... The Hotel was really in a great location ... everyone that worked for this hotel was kind and really made this trip a A+ in my... more

Management response from
dhollier, Director of Sales & Marketing

Dear Gerald & Michelle, Thank you so much for a great review! Our goal is to provide a comfortable room and a great night's sleep. Please come back and see us again. Best regards, Debbie Hollier Director of Sales & Marketing

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5 of 5 stars
houston
31 Jul 2009 | Trip type: Solo travel

Perfect location being close to medical center with complimentary shuttle service throughout the day and also close to down town,uptown and galleria. It was nice to have mini refrigerator and microwave in addition to usual amenities. Room was clean,service was good The staff was courteous and efficient more

Management response from
dhollier, Director of Sales & Marketing

I am pleased that you enjoyed your stay! We agree that our location is a great and central one. I hope that when your travels bring you back to Houston, that you will stay with us again. Check out our Astro's Package! Sincerely, Debbie Hollier Director of Sales & Marketing

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5 of 5 stars
Lake Jackson, Texas
5 Jul 2009 | Trip type: Family

I booked this hotel through Priceline for my sister who was visiting from Dallas. We live down near the coast, and after a marathon visit with our grandmother, it was getting late and her young kids were very tired. The Priceline rate was truly a 50% off bargain and my sister was prepared for compromises in quality. To our surprise,... more

Management response from
dhollier, Director of Sales & Marketing

Thank you so much for your great review! I am very pleased that your sister enjoyed her stay. Please do come back and see us when you need to stay in Houston. Try our Home Run Package and check out the Astros! Thanks again and best regards, Debbie Hollier Director of Sales & Marketing

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5 of 5 stars
Pittsburgh
20 Apr 2009 | Trip type: Business, Solo travel

I have stayed at this hotel now several times and it is always a great stay. Reasonable rates, super friendly staff and also the staff seem to be truly caring. I have been undergoing treatment at MD Anderson Cancer Center and they also have a shuttle to the center. The rooms are renovated and clean. The beds are super comfortable... more

Management response from
dhollier, Director of Sales & Marketing

Thank you for your nice comments. As we have recently converted to Crowne Plaza Houston River Oaks, it is good to know that we are making our guests comfortable and happy. Thank you again! Debbie Hollier Director of Sales & Marketing

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4 of 5 stars
An Expedia Traveller
15 Aug 2009

Good hotel with spacy rooms with fridge coffer machine etc. Clean and nice. Pool is not much to brag about... more

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Crowne Plaza Houston River Oaks Also Known As

  • Crowne Plaza Houston
  • Houston Holiday Inn
Address: 2712 Southwest Frwy, Houston, TX 77098