The main positive of this hotel are the helpful staff. However the rooms are very average and need refurbishing. Rooms are clean and well serviced. Free wireless is a plus but the TV is old and poor reception in my room. The restaurant menu is limited and uninspiring. more

Hotel rooms are outdated on the lower floors.Under 16th floor, looks like old motel rooms. All services and amenities not for all guest. Stayed on 16 floor and asked for use of robe and was told robes are only for executive floor. Stayed over because of weather. This statement came from a manager. Asked him to put on his manager... more

Crowne is going out of their way to make sure you have a quiet, comfortable nights sleep. Isn't that why you stay in a hotel? They give you a relaxation CD for the in-room CD player, calming lavender linen spray, ear plugs, eye mask, soft nightlights, and a clip for the curtain to thoroughly close that annoying early sunlight gap.... more

Nice clean modern hotel. Very nice rooms and lovely entrance area. The bar is quite a nice place for a drink. Only one real negitive is its a little out of town, but certainly wouldn't stop me staying there again. more

For my stay the room was a bit overpriced for this hotel, in this location. The room was clean and the bed good and comfortable. But what made the stay for me was the restaurant. The food and the service were EXCELLENT. During slower periods, the price may be lower, and the value much better. more

I am still at this property and not scheduled to depart until tomorrow. I cannot wait to leave here! How unfortunate that my company chose to book this hotel to house us for our Board of Directors' meeting! The Homewood Suites across the street would be so much nicer. Comparing the atmosphere of this hotel with a Motel 6 would... more

This is the usual stop over hotel for me while in Houston for business that end of town. Location is very easy to get to from the I-10 though there is major road works happening as per previous comments which can cause confusion and frustration for first timers. Staff are very friendly and more than helpful with your questions. Hotel... more

Many stays at this hotel, including giving my son & his wife their honeymoon night here. Hotel was a Holiday Inn Select but has been thoroughly upgraded to a Crowne Plaza. The rooms are more luxorious, the amenities more upscale, and the bar and other common areas vastly improved. The bar used to be too smoky for me, but Houston... more

We had a AAA membership and the price was drastically lower than more "lower end" hotels in the area. The staff was courteous and kind and the hotel is in amazing shape now. I read that they were recently remodeled too, and it paid off! We have a soft, king sized bed which made for a really good rest after... more