Awful place. Everything is covered with a layer of dust, grime and scum emulsion. Claims to be non-smoking, but cigarette odor is omnipresent. Bath has no ventilation. Tub was disgusting. Toilet had a "Sanitized" strip across it, but was not cleaned - had fresh stains. Bars on the balcony's railing spaced far enough for a two year old to experience... More

Roaches Shower does not drain Hair all over the sink, toilet and shower (not the long kind from someones head) Many other things as mentioned below in the other reviews but the thing that made us checkout and grab another hotel was bed bugs and used tissue in the bed when we opened the covers. Read reviews, I will from... More

First off... wow... this Hotel looks nothing like the pictures on the website. Hmm, thought that would be something worth paying for but my wife and myself found out the hard way. No worries though... we'll never return. If you like clean towels, clean rooms, great service, and/or an overall enjoyable/peaceful/fun Hotel experience... Go somewhere else! For the love of... More

The rates are very reasonable and the location is ideal for downtown business, shopping at the Galleria, going to the Live Stock Show and Rodeo. The rooms are clean, the area is safe, free wifi, free parking. This year I'm going to go to the Live Stock show while I'm staying here. More

Poorly managed, absolutely fifthy! A client booked me there for 2 nights on Expedia. The second day they move my things out of my room without checking with me or my client, due to a booking error. My laptop was missing, later recovered, other items missing, lost. I was put in two more rooms, each one in more disrepair and... More

The room smelled sour. There were roaches coming out of the shower drain. The water in the shower were orange with rust. They are bed bugs!!! The bathroom was not clean as there were water spots on the mirror. The sheets looked clean as I refused to sleep on the comforter or blanket. I did not let my feet touch... More

This place is horrible and their customer service is even worse! the iron in the room stained my shirt, my shower water didn't drain, my wake up calls never happened and I almost missed my flight, there were roaches int he room, the lougs didn't work and the elelvator broke!! I was asked by Wesley if I wanted a refund....... More

Found this place in very poor condition with exposed rotted wood everywhere, trash everywhere and just plain dirty. Room wall paper peeling with exposed mold, no power outlets. They have one and use a underrated extension cord to power the TV, Frig and Microwave, this place is a fire hazard . It looks as though it should be condemned. They... More

Stay down the road. Look elsewhere for a room. I can't believe Best Western will allow it's name on this place. It is NOT Best! Upon ariving could not find staff. He was in the back. It was late and he was alone. The place smelled like bug spray. Not a good sign. While getting a room, He answered the... More