I made a reservation at this hotel, using hotel points for a short weekend trip that I later decided to cancel. Unfortunately, I did not call in time, according to their 24 hour cancellation policy. Even though I was using points, the manager would not authorize the cancellation, so beware of this - it doesn't seem like they make any... more

This property was selected due to its location being central to everything we had on our Thanksgiving agenda, namely, family and shopping. It served all those functions and more, it is near to Rudi Lechner's Restaurant. The finest German restaurant in the Southland. The property was recently remodeled and had NO issues to complain about. The property was clean, well... more

My work often takes me to Houston and over the last couple of years I've stayed in a variety of chains, from Holiday Inn Express to Extended Stay to Candlewoods. On my last stay, I was placed in the Comfort Suites at Westchase (on the basis that it was near the Fox and the Hound!) and, on the whole, was... more

I made reservations for Sunday Night and my flight was cancelled. I called the hotel property direclty at 6pm from the airport. I was informed about the 24 hour cancellation policy and was charged full price for my room. Efforts to correct the billing went unsuccessful. Be careful when booking this hotel especially if travel includes the airlines. more

We needed a suite because of the young children, and found this to be quite comfortable, as well as reasonably priced. There is hot, complementary breakfast every morning (not the best one we've had but quite reasonable). The suite itself is clean and we were quite satisfied. It is equipped with a microwave and mini-frig. Not a full size kitchen... more

The Comfort Suites in the Westchase area is at the end of a strip mall in a very business-focused area (lots of mirrored, repetitively-built office parks in Westchase, which I see as being a lower cost part of Houston and far from everything else in Houston). I begin by writing I have stayed in every type of hotel or motel... more

This hotel was great! It was very clean and very comfortable. We stayed here for two nights and had no problems at all. The staff was excellent on directions. There was something different here also, they had a happy hour every evening from 5 - 7 pm with free drinks and snacks. There was a wonderful gym and beautiful pool.... more

I used this hotel to accomodate family members for wedding. It was reasonably priced, clean, and staff was friendly. Location is convenient too, as there is a supermarket, and a Target nearby, which was great for family staying for longer period. We also reallly enjoyed that they had complimentary breakfast! more

Upon arrival, we were instantly impressed with the location (close to markets, retail and Starbucks!) and outside appearance (grounds). The interior of the hotel is clean and well appointed. We were instantly impressed with our room, which consisted of 2 double (queen? not sure) beds, a pullout sleeper (loveseat), a microwave and fridge. Housekeeping personnel were friendly and accomodating when... more