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All 31 Houston B&Bs / inns »

Holiday Inn Express Houston West

2.5 of 5
12323 Katy Freeway (I-10), Houston, TX 77079
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Ranked #8 of 31 Houston B&B and Inns
3.5 of 5 stars 9 Reviews
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9 reviews from our community

    Trip type
Traveller rating
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Date Rating
BestVino
Cincinnati, Ohio
2 reviews
4 of 5 stars Reviewed 10 July 2011

Very clean and comfortable. Really great Texas flair in it's design. This is why I stay at HIEX consistently. No surprises, always a minimum standard of cleanliness and customer service orientation, and at a price that doesn't break the bank. Not the cheapest in town, but c'mon, do you really want to stay a the cheapest in town?! Great hotel... More

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Mgbpuff
Athens, Georgia
Senior Reviewer
7 reviews
1 helpful vote
1 of 5 stars Reviewed 4 February 2011

We stay at Holiday inns Often in nine different cities ! This Holiday. inn had only one good thing...the front desk clerk was wonderful. BUT it was downhill after that. my firstl floor room was handicapped and is disrepair. The bedding was spotted. the mattress was like sleeping on plywood and the shower was not clean YUCK. And UGH. I... More

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TheRock70
Dallas, TX
Senior Contributor
29 reviews
87 helpful votes
3 of 5 stars Reviewed 18 January 2011

Stayed from a Saturday until Monday for a recent business trip. Compared prices to other nearby hotels and this place offered a better deal. The room was clean and spacious enough to get around in. They had an ample buffet breakfast Sunday morning. The staff was friendly and would help when needed. There is a steak house restaurant 100 feet... More

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Tappy Feet
Essex England
Top Contributor
104 reviews
350 helpful votes
2 of 5 stars Reviewed 15 April 2010

The hotel is comfortable and clean. Usual selection of Holiday Inn breakfast is availalbe. Well made and cleanly presented. However, the front desk staff have no idea what constitutes good customer service. We checked in and they ran through all the usual prepared speech. It gets boring once you have heard it so many times. They ran through the speech... More

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RoadExplorer
Texas
Senior Contributor
49 reviews
113 helpful votes
4 of 5 stars Reviewed 16 June 2008

The property seemed to cater more to corporate/business travelers which may be the reason that during our weekend stay we encountered very few other guests. The property was relatively quiet -- even being located directly behind two restaurants and near I-10. The hotel is relatively new and the only negative issues we encountered was the smell of fresh paint on... More

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classicphoto
North Central Texas
Contributor
14 reviews
3 helpful votes
5 of 5 stars Reviewed 5 April 2008

I called my wife and asked her to make a reservation for me somewhere in Houston, because I was down here for some business. I had left on Friday morning without making a hotel reservation anywhere. I needed to be close to where I was going to be conducting business, because you know how Houston is - it takes forever... More

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erase.ego
Senior Reviewer
8 reviews
9 helpful votes
1 of 5 stars Reviewed 12 December 2007

They assigned me a room which had guests for the past 2 days and had not checked out yet. When I opened the door to enter the room I was allotted, I was shocked to see a person sitting inside the room. When I went back and complained they did not bother to apologize. They gave me another room which... More

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A Hotels.com Traveller
5 of 5 stars Reviewed 27 May 2011
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A Hotels.com Traveller
4 of 5 stars Reviewed 8 February 2011
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Holiday Inn Express Houston West Also Known As

  • Holiday Inn Houston
Address: 12323 Katy Freeway (I-10), Houston, TX 77079

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Holiday Inn Express Houston West
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