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All 11 Greenville hotels »

BEST WESTERN PLUS Monica Royale Inn & Suites

2.5 of 5
3001 Mustang Crossing, Interstate 30, Exit 93, Greenville, TX 75402
Hotel amenities
Ranked #2 of 11 hotels in Greenville
4.5 of 5 stars 24 Reviews
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24 reviews from our community

    Trip type
Traveller rating
    20
    3
    0
    1
    0
Date Rating
JimCon2011
Oklahoma City, Oklahoma
Senior Reviewer
8 reviews
2 helpful votes
5 of 5 stars Reviewed 20 December 2011

Professional, friendly staff, great rooms, comfortable beds. Overall great experience. Will recommend to others traveling there! More

Was this review helpful? Yes
helmhotelsgroup, Vice President of E-Commerce/PR at BEST WESTERN PLUS Monica Royale Inn & Suites, responded to this review
25 January 2012

Thank you for staying with us and for taking the time to give us such a positive review! We hope to see you again very soon, and if there's anything that we can do to make your next stay more enjoyable, please let us know. More

L A
Austin, Texas
1 review
5 of 5 stars Reviewed 8 October 2011

I found everyone here to be extremely welcoming & helpful; I was met with smiles from the entire staff, and most everyone went out of their way to assist me. I would highly recommend this hotel to anyone. The room I had was beautiful, the bed was more than comfortable, the service impeccable; what more could you ask? More

Was this review helpful? Yes
helmhotelsgroup, Guest Relations Manager at BEST WESTERN PLUS Monica Royale Inn & Suites, responded to this review
10 October 2011

Best Western Plus Monica Royale Inn & Suites tries to lead the industry in superior customer service. We are very happy to see that it is being put to use. Thank you for the recommendation and we are very glad you enjoyed your stay! We look forward to seeing you upon your return! More

RobC25
Spring, Texas
1 review
5 of 5 stars Reviewed 6 October 2011

The rooms and amenities in this hotel are far beyond what you would expect for the cost. Very comfortable bed, desk clerks were friendly and helpful. Had to call the front desk for assistance at 4:30 a.m. and Jeremy responded immediately in spite of being a very young and recent employee. The breakfast buffet was delicious, selections varied. It would... More

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helmhotelsgroup, Guest Relations Manager at BEST WESTERN PLUS Monica Royale Inn & Suites, responded to this review
10 October 2011

We are very glad you enjoyed your stay with us! Although Jeremy is the newest addition to our staff, he really does care for each and every guest. Our breakfast rotates every day so that if you are staying for a week, you will have a variety of things to eat instead of the same thing every day. Hopefully, the... More

David A
Greenville, Texas
2 reviews
1 helpful vote
5 of 5 stars Reviewed 4 October 2011
1
person found this review helpful

The staff is exemplary. The facilities are well maintained. The accommodations were spacious and clean. The staff went above and beyond and made sure my stay was excellent. More

Was this review helpful? Yes
helmhotelsgroup, General Manager at BEST WESTERN PLUS Monica Royale Inn & Suites, responded to this review
10 October 2011

We are very glad you enjoyed your stay with us! Our staff strives hard to help where we are needed. Next time you are in the area, let us know, we look forward to seeing you upon your return! More

Brandon W
Malakoff
1 review
3 helpful votes
5 of 5 stars Reviewed 8 September 2011
3
people found this review helpful

I decided to take my wife for a weekend getaway. We stayed at the Best Western in Greenville, Tx. The staff was great, they took care of everything we needed. They had plenty of smiles, and were very friendly. More

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helmhotelsgroup, Guest Relations Manager at BEST WESTERN PLUS Monica Royale Inn & Suites, responded to this review
14 September 2011

We are very glad you enjoyed your stay with us! Any time you need another weekend getaway give us a call, we look forward to seeing you upon your return! More

sheelia b
New Waverly, Texas
1 review
2 helpful votes
5 of 5 stars Reviewed 8 September 2011
2
people found this review helpful

I stayed at the Best Western recently and it was my first time staying at this hotel and it was the best and nicest holtel stay I've had in a while the staff was nice and always had a welcoming smile when I seen them I also got the chance to speak to the GM Jessica and she made my... More

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helmhotelsgroup, Guest Relations Manager at BEST WESTERN PLUS Monica Royale Inn & Suites, responded to this review
14 September 2011

We are very glad your stay was such a success. We would love to see you again if ever you travel through this area again! More

17bussingcourt
Greenville, Texas
1 review
3 helpful votes
5 of 5 stars Reviewed 17 August 2011
3
people found this review helpful

On a very long trip from El Paso to Baltimore, our car broke down in Greenville, TX. We spent 4 nights in the Best Western Plus Monica Royale. From the moment we walked in, the front desk staff was very friendly and most helpful. They made suggestions about auto repair places, gave us good directions and most appreciated, offered moral... More

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helmhotelsgroup, General Manager at BEST WESTERN PLUS Monica Royale Inn & Suites, responded to this review
19 August 2011

We were very glad to have the two of you staying at our hotel! It was very pleasant getting to know both of you personally. It is great that you enjoyed your stay and we would love to see you again if ever you travel through this area, hopefully next time there will not be any car problems. More

BoBo020
San Antonio, Texas
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 25 June 2011

Thsi is our second stay at the facility. The first was when the property was relatively new. This time it we could began to see the wear. Our room and bath room was both clean and the staff was very friendly toward us. We would stay here again.l More

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STUNTS4FILM
Texas
Contributor
18 reviews
33 helpful votes
2 of 5 stars Reviewed 19 June 2011
1
person found this review helpful

Exterior: Very nice.... grounds are kept well.. looks good. Lobby: Again...nice and clean... updated. Check-In: Not so good. First attempt to check in was around 12:30 and the front desk girl informed me that no rooms were ready yet...which I totally understand. No big deal... I'll head out for lunch and come back later. I returned at 3:10 and stood... More

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helmhotelsgroup, Guest Relations Manager at BEST WESTERN PLUS Monica Royale Inn & Suites, responded to this review
23 June 2011

I am very sorry that there was such an issue with the check-in. We do try our hardest to make sure your stay is excellent. We will thoroughly investigate the issue and address the situation with the staff to make sure that this is only a one-time occurance. I do hope that you enjoyed the rest of your stay. Thank... More

MelindaLongoria
Garland, Texas
Senior Contributor
21 reviews
10 helpful votes
5 of 5 stars Reviewed 11 June 2011
2
people found this review helpful

Elegant Decor, Excellent Staff, Exceptional Experience! My husband and I booked this hotel through priceline. I have one tiny complaint. I called to confirm my reservation and requested a nonsmoking king room. The gentleman confirmed the reservation and my acknowledged my request. When we arrived they had us in a double queen room. I was a little upset that I... More

Was this review helpful? Yes
helmhotelsgroup, General Manager at BEST WESTERN PLUS Monica Royale Inn & Suites, responded to this review
17 June 2011

Thank you for staying with us! We are very glad that the decor, staff, and experience were great! We apologize for the misunderstanding with requesting a king room and it not being booked correctly the first time. I will get with my staff so that they can start noting when someone calls in advance so that this is not an... More

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BEST WESTERN PLUS Monica Royale Inn & Suites Also Known As

  • La Quinta Greenville
  • Greenville Best Western
  • Best Western Greenville
Address: 3001 Mustang Crossing, Interstate 30, Exit 93, Greenville, TX 75402

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BEST WESTERN PLUS Monica Royale Inn & Suites
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