I was immediately impressed when we arrived in our room because the hotel "remembered." Frequently, we make requests without our reservations that are somehow misplaced, or ignored. That didn't happen here. We requested extra pillows, and extra coffee. Both were waiting for us in our room upon arrival.
Customer service got another star for the resolution of a problem. As...
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- Hyatt Place Grand Prairie
- Grand Prairie Hyatt
- Hyatt Grand Prairie
