The managers (Neel Shah & Shamsah Mukida) do a first rate job of making everyone feel welcome at the Hampton Inn & Suites. The hotel is what you'd expect from a Hilton property and the rooms are quite large compared to other Galveston hotels. Beds are incredibly comfortable and they provide in-room internet access that is faster and more reliable... More

This is one of the best Hampton Inns we’ve stayed in. It was a surprise stop when we were not able to get into the lodgings we’d borrowed from a friend. The rate was very good, and at 10 pm in a resort town it was nice to get anything decent! The room had high ceilings and good space for... More

nice place to stay. Near the seawall but a little walk to the better restaurants. Staff was friendly and helpful. Would stay here again. More

I've stayed here three times now and each visit has been pleasant. I've always found the staff to be helpful and friendly. The room is always clean and the decor up to date. The bed is very comfortable too. I'm not crazy about the pool (which is in the back of the property next to the parking lot) but then... More

The managers there are very incompetent and are prejudice. I felt completely ignored and unwelcomed. They may seem nice because they are doing business, but they'll do anything to get money including screwing you over. The rooms were nice (VERY SMALL AND COMPACT), but over-priced. There are other more beautiful locations in Galveston for same or lower prices, with the... More

This was my 3rd time staying at this wonderful property. I am always treated in a most friendly and wonderful manner. From check in to check out, everything was fantasic. I stayed in room 519 over looking the parking lot. The breakfast was very good. The room was super clean and fresh as usual. I enjoy staying here and will... More

Hotel needs maintenance! Front staff blames everything on Hurricane Ike, that was four years ago. Air conditioning is loud. The room decor and hallways are all brown and beige and blah. We asked to be upgraded to a room with a balcony for an additional $20.00. The room we were shown had a large hole in the wall and stained... More

The hotel is okay for a Hampton. However the customer service is the worse I've experienced in the industry by far!!!! Whoever works the night shift is completely disagreeable. I know its late but you work behind the desk and a guest asking for a taxi is not a ridiculous request. I didn't ask for you to call them! I... More

I love Hampton Inns and will prefer to stay at these hotels. I was under the impression that it was an ocean front and vioew property and showcased on the website. It is a wal-mart view and you can barely catch a glimps of the water from your balcony. The location was great though! We really enjoyed it, but felt... More