This hotel was not clean. Our bed did not have a comforter or any other covering other than a sheet and blanket our first night. The bed was misserable and every time one person moved the whole bed moved. The couch was broken down in the middle and you could only sit on the very ends without falling into never-... More

It's a bad idea to stay here...It is a terrible value, no value at all. apparently, they have not cleared the bed bug problem as we were bitten while staying there. Also we unknowingly brought them home and have been fighting them ever since. It has cost tons of money for the exterminator. I notified their insurance and have yet... More

insulations laying around by .elevator.haalways sre not air conditioned.the breakfast is awfull it will make you sick just by drinking their expired milk... More

Again, do not stay here. This was one of the worst hotel stays I have ever had. Requested a room with a view. We got one alright, it was a view of another hotel next door. We requested a different room because you would get locked outside on the balcony. They gave us a room with a partial view of... More

This was the worst hotel experience we have had as a family. I would have much rather paid more money to stay somewhere else. The balcony door was rotted and could not be shut if you were outside for fear of being locked out. Staff only offered minimum towels and that was it. Pool was too cold and hot tub... More

Very nice hotel, clean rooms, continental breakfast leaves a lot to be desired, but we didn't go there for the free breakfast. Our room had a balcony that faced the ocean. Loved it! Outdoor pool was clean and had a raised hottub. Very nice! More

Having stayed in hotels with the choice hotels chain for years and never having a bad experience, I booked us at this hotel for two nights prior to leaving for a cruise. I booked several months ahead of time to ensure that we were all set and could just look forward to a relaxing vacation. When we arrived on Saturday... More

My husband and I took a quick escape to Galveston and ended up wishing we had driven home after a long day in the sun and water. The hotel has been updated in public areas - lobby, breakfast room, corridors but the room was outdated, old and dirty. The bed sagged and had uncomfortable pillows, the blind on the door... More

I am 6th generation Houstonian and have grown up going the Galveston multiple times annually. We made a last minute decision to go down for a weekend and everywhere booked but this Comfort Inn and Suite. Well we found out why! Checked in to find no towels, soap, TV remote not working and no shampoo. Fine, mistakes happen. I call... More