The hotel itself was great. Friendly staff, clean rooms, the breakfast was just so-so (I guess my stays at other HI Express hotels have me spoiled to their superb breakfasts). However my only complaint, and it is a major one, has to do with the trains that run nearby somewhere. They blew their horns it seemed all night every thirty... More

Had a wonderful stay. We signed up for the rewards and got so many extras. It was loud because our room was located next to the elevator. But once everyone went to bed it was fine. We had to move the couch to make room for a blow up bed, and under the couch was a terrible mess. I left... More

We stayed at this establishment and have to say we will never go back there. The beds are hard. The room was relatively clean, but rather noisy. Could hear traffic noise very clearly. While the person we checked in with was very nice, the rest of the staff did not take the same course. Arrived for the breakfast buffet at... More

I made a reservation for my son for his honeymoon. I was offered a rate in the 130"s for a jacuzzi room. When i called a few days later and spoke with Stephanie she said it was impossible that i had been offered that rate for that room. She also said it was impossible to tell who took the reservation... More

The hotel is close to the WinStar casino. So it was a convenient place to stay while we enjoyed seeing the Lady Antebellum and Darius Rucker concerts. Free breakfast was included with the room. So we had a nice leisurely breakfast at the hotel. There are also several resturants within easy walking distance. If you show your room key, IHOP... More

We have been traveling since March. This Holiday Inn Express is very very tired and worn. Our room had a hole worn in the carpeting. Everything looks old. The bathroom floor had some long black hairs on the floor. I have blonde hair and my husband has short gray hair so it wasn't ours. I would pass on this hotel. More

I love this hotel! The staff is amazing and the location is great! My husband and I choose the hotel because is conveniently located just 7 miles south of the Winstar Casino. The staff was very polite and attentive to our needs. I will admit I first thought the rooms were a little pricey but when I heard about all... More

I loved the cleanliness of the rooms and their attractiveness. We checked in late....it took until about 1 AM to realize that the AC hadn't been working. By then we were so tired that we didn't call anyone to change rooms. We had both tried to get on the wifi and were both unsuccessful with two different computers...we could get... More

All I can say is, "Wow." We stayed in Gainesville for a Christmastime getaway. Their historic downtown was hosting a Christmas celebration, so we stopped there for the night with my wife, mother-in-law and two preschoolers, on our way to see my wife's family in Oklahoma. We had reserved the 3-bedroom kid suite. When we arrived, the front desk informed... More