Looks really nice from the outside but the room told a different story. The room was OK clean but appointments were "tired". The WiFi signal was too weak to use in the room as was a cell phone signal. When asked at the front desk the resonse was ...well it SHOULD be OK. The Breakfast was better than the average... More

The room was comfortable and quiet and conveniently located however, the staff and management made very little effort to deal with minor issues and didn't seem to care whether they were resolved or not. One gentleman was told (3 times) to keep trying the door key that he wasn't doing it properly when in fact the problem was the batteries... More

the hotel is nice, location right on the texas coast, has all the ammenities: frig., coffee maker, microwave. the rooms are large, neat, the bathroom is roomy, neat but not really clean, not dirty, maybe just old and worn out. the landscaping is beautiful, really nice, spread out not crowded, looks more like a resort or condos than a hotel.... More

We liked it here ! We travel in this area a lot and love this place. It is very affordable for a great location near Fulton Pier. A full breakfast - cooked to order is included and they also include complimentary wine for happy hour. Our room included a micro fridge. The staff was wonderful and we would most certainly... More

This Best Western is okay. The staff were friendly and the breakfast was made to order, which was pretty good. The room was clean but kind of old. Noisy window unit. Ice maker was broken. Ice was provided in the kitchen area. More

We recently stayed a couple of nights at this motel. I searched hard and looked at all the reviews. I was a bit skeptic due to some negative reviews but in life you can't please everyone. I found the staff very friendly. The room we had was very clean. Anything we needed was met with a smile. Kurt by the... More

We stayed at the Best Western Inn By The Bay in March, 2011. The name is misleading -- it is near the bay, but there is no view of it from the hotel. This is a facility on its way down. The grounds are unkept, our rooms were swept but not vacuumed, and laundry was delivered and picked up in... More

My friend and I hadn't seen each other in 30 years and had nothing but problems the entire three days of our stay. #1 NO handicap room even though we stayed in one that they passed off as handicap. #2 Overcharged for the stay. Was quoted one price from the headquaters and not only was charged additional money but was... More

My stay was with my friend, we checked in & where taken to our room. The smell was awful, It smelt as if they had just bombed the place for bugs. Of course we where right... Dead bug everywhere. My husband calls me the next day, the hotel had charged our credit card 7 times, tieing up all the money... More