Flew in late after working all day. Arrived and found out that the room I was told was on hold for me was changed from 5th fl to 3rd fl. I specifically requested 5th fl b/c the construction in this hotel is poor and you can hear the foot steps above. I need a quiet room and away from all... More

We've stayed here twice now. Both times the staff went out of their way. Rooms are very clean & modern. More

We stayed in the Holiday Inn Frisco for 3 nights and if I had not prepaid, I would not have stayed. I will not return. Before making reservations I called the hotel to verify that they had the type of room we needed. My husband is handicaped and has specific needs. I was specific about the room location, number of... More

This is a nice and newly renovated (I think) hotel in Frisco. It is fairly close to a number of decent restaurants and is easy to get to from the Dallas Pkwy. As with most Holiday Inns, breakfast is not included in the room charge, but they do have a small restaurant on site. I preferef to go the Starbucks... More

I can tell that this hotel is under new management. I have stayed at this hotel several times (close to location). Before the service was horrible. This time was better. When I checked in, there was a young lady there (Cher) and she was very polite and offered to help in any was needed. I called down with some questions... More

We had the worst time at this Hotel. First morning called down to ask to have coffee packets brought to our room, front desk says it u want coffe u will have to come get it yourself. Ok wanted coffe so went sown to get it. Next mornign called front desk to have more towels delivered ot our room, front... More

I see now what the other reviews meant by being understaffed. We were in Frisco for the weekend for the super bowl. We stayed a little ways out because it was cheaper. But at 170 a night it wasnt worth it. While the hotel itself is very nice we ran into several problems. First night when I went to bed... More

This is probably one of the nicest Holiday Inn's I've stayed at. Rooms were large, clean, modern. People were nice and it was convenient! More

This is my second stay at this Holiday Inn. It is in good condition and relatively new. I think it has been open about 2 years. The room was clean with no smells and the HVAC was of average noise and not overly loud. Check in was quick and there was an open house with drinks in the lobby the... More