I booked this hotel with the Choice Hotel chain but then received an email stating they were no longer part of their hotel chain - which meant I would not get any points. The hotel was mediocre and showing lots of signs of age and wear but was clean. The location was great right by the downtown area with easy... More

I chose this hotel because it didn't require many hotel points and it was on my way home from a trip to Lubock. I've been to DFW area enough to know that I can do better next time and won't waste my time or hotel points on this hotel again. I wouldn't call it terrible, but it certainly isn't good.... More

I stayed there the night of June 12, 2011 and was biten on my face, arms, and back by bed bugs. I notified the manager Andy and he refuses to acknowledge that there are bed bugs in the room and even proceeded to assign the room to someone else the following day. I captured one of the bugs and put... More

This hotel is very, very old and run-down. There was a small sofa bed in our room which was so stained and nasty that i could not determine its original color. The room was smoked in for years (even though it was supposed to be a non-smoking room) and the awful smoke smell was covered by a strong disinfectant smell.... More

We stayed here for the Super Bowl & not only wasit the most affordable centrally located hotel, the staff went over & beyond to assist us! Erica and Mohammed were wonderful! The hotel itself needs some updating, but what do you expect for such affordable rates? Here's the best value ..... they have a shuttle that will take you to... More

Paid for a suite with no knobs on either of the heating units, we called the dest and was downgraded to another room. Got to that room, there was no remote, no handle on the toilet, and we spouse and I both woke up with sores all over our arms and shoulders. We believe bedbugs. The guy at the desk... More

Although the staff offered every apology; they're politeness and concern did not make up for this facility. The hotel is run down, in a depressed area with no amenities. I was traveling on business, and chose the hotel because of it's proximity to downtown FW. When I drove to my daily meeting by street; the only route was through Skid... More

The trip started out badly when it transpired that the hotel had never received my prebooked reservation (not their fault and they were helpful in getting it straightened out). They then assigned me a handicapped room, complete with hadrails for the shower and toilet and a shower head about the height of my neck (I am not handicapped). The room... More

My friend and her husband live just outside Dallas and had booked 2 non-smoking rooms at the Quality Inn & Suites for 1 night. We chose this hotel because it had a shuttle service to and from Billy Bob's at the Stockyards (however when we asked what time the shuttle service left the hotel the male clerk on Reception just... More