Stayed for 3 nights and was very satisfied. Excellent location, Great Service, Good employees, Nice Bar and Restaurant. Best experience was the Wireless service. Hotel has the best Wireless service with excellent speed.

Nice Rooms but at times can be over priced. The staff is very unprofessional, the Internet is extremely poor and constantly has to be reset and when you are working on a report that can at times take hours. The staff never believes when you call and tell them the internet does not work. Staff lies about being able to... More

Very nice hotel with clean rooms and friendly service. Although there were four things: 1. The front desk person told me they were all booked up and would not be able to accommodate my request for a suite. I went online and they did in fact have a suite available. 2. The restaurant only batches their credit card receipts every... More

From not being greeted properly, (Welcome! Thank you for being a Priority Club Member! Here is your complimentary water and snack. How may I help you? Real hard, right?),or having my special request honored at the front desk, to some of the worst customer service at the lounge and restaurant, I have ever experienced. At my evening meal, I had... More

We got a great rate at this hotel using Priceline, $70 per night, free parking. The hotel is really nice, great housekeeping, extremely friendly staff, the pool was cold, the hot tub was ok. Close to the highway, zoo, downtown, water gardens and the US bereau of currency and printing. (13 -15min drive). Ideal location really. We were with 2... More

Friendly staff; initially appeared very clean room but second day, no dishes/glasses/coffee carafe cleared from room service and one bed not even finished being made, no toilet paper refill and zero new soap. So, mentioned in note requests with tip for housekeeping next day and much better. Pool and hot tub nice though both extreme extreme temps--freezing pool, burning hot... More

I kinda agree with the other review about the thin walls and being able to hear things. We were located on the top floor and we woke up by the wind moving the big metal dumpster across the back parking lot and it crashingt into the curb. It scared us half to death, for a moment we were concerned that... More

very clean,goodlocation,friendly staff, close to down town. Room walls are 2 thin and the a/c is too too loud.

Nice hotel. I called ahead to see if I could check in early. The girl on the phone sounded rushed, and inconvenienced, but, told me "yes". So we arrived about an hour and a half before 3. After waiting 2 or 3 minutes for one of the FOUR employees having a conversation behind the desk to acknowledge our arrival, I... More