No feather pillows, called down to get one and no answer. Walked down and finally got it. Have not seen this in many years. One phone in room did not work. Nice tv though. More

Having stayed at several DoubleTrees in various cities, I have come to the conclusion that all DoubleTrees are not made alike. I would place this DoubleTree at the lower end of the 'DoubleTree spectrum'. It has some of the characteristic trappings of a DoubleTree - warm cookie on arrival, friendly reception and staff, nice toiletries and bed etc. However the... More

I stayed at this hotel for 23 days. I just moved from California to Frisco Texas because I was relocated for work. I just bought a house and wasnt getting the keys till the end of the month so my company paid for my hotel expenses. Let me just get to the point. My experience at this hotel could have... More

Four years ago I spent a few days on business in the area and stayed at the hotel. I had a good experience the first time, so when it was time to return (late August, 2011) on another business trip, I decided to stay with them again. The staff are friendly, rooms are clean, the bedding is what I'm used... More

Stayed here one night in June. Hotel is large. Chocolate chip cookie was delicious and warm! Front desk staff was very friendly and efficient at check in. Room is a bit dated, but bed was comfortable. Bathroom is a bit out of date. Shower hot/cold was reversed in bathtub - called desk about no hot water and eventually maintenance came... More

Stayed overnight with my son on our way to Oklahoma City. (Make sure you have your Garmin on if you are driving - navigating the outskirts of Dallas is challenging at the best of times). We arrived at 9:00 pm on a Sunday. The room I had booked did not have a pull out couch - but the front desk... More

I love this hotel. It has a great restaurant, a good sized bar which also serves restaurant fare and wonderful amenities such as a fitness room, free parking, spacious rooms (I received an upgrade) and very very comfortable beds. The hotel is located close to the shopping district and many restaurants. It is mostly utilized for conventions and business ,... More

Speacial thanks to the driver of the hotel who managed to drive you around despite the icy conditions! Thanks to her, we could make it to the airport on time! More

Overall, I would not recommend this hotel to any of my coworkers, family or friends... there's better options out there especially in this economy. I've stayed at a number of Doubletree hotels and was extremely disappointed with my stay at the Doubletree Club Dallas- Farmers Branch location. I didn't realize that Doubletree Club versus Doubletree Hotel that I'm used to... More