BEST WESTERN PLUS Lone Star Inn (Edna, TX) - Hotel Reviews

Jes1289

Houston, Texas, United States

1 review

Reviewed 1 May 2012

Do not stay here!! They OVER charged us and refused to listen when we called to talk to the Manager!! He was very rude and even hung up on us!! At both check in and check out, the girls at the front desk could not answer ANY questions and misinformed us because they said they "did not work there and... More

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On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More

sunni014

Kilgore, Texas

Senior Contributor

33 reviews

Reviews in 20 cities

8 helpful votes

“Great Hotel in a small town.”

Reviewed 6 February 2012

1

person found this review helpful

Found this hotel by accident. Was tired and traveling and saw the sign. THe attendant was not very friendly or helpful. THe room was very clean and the bed comfortable. The hotel was quiet and we enjoyed a good nights sleep. The breakfast was hot and had a good choice of items. Overall a very good experience.

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Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

1jmasters

The Woodlands, Texas

2 reviews

Reviews in 2 cities

“Property Manager needs a refresher in Customer Service”

Reviewed 4 February 2012

Booked this hotel online for a Cub Scout event. Due to bad weather, the event was cancelled and so I attempted to cancel my reservation online. Their reservation system would not let me due to a 24 hour cancellation policy - seems somewhat archaic given that weather can affect travel plans. Regardless, when I called the hotel directly, the front... More

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Problem with this review?

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

jimcap25

Houston, Texas

Senior Reviewer

9 reviews

Reviews in 4 cities

1 helpful vote

“Comfy place to lay your head in the middle of nowhere”

Reviewed 29 January 2012

I participated in the Tough Mudder South Texas Event on Saturday 1-28-12. The Best Western in Edna was the closest hotel to the event. This place was clean, modern and staff was helpful. I have to say that I was satisfied with the decision to stay here as I realize that my experience could have been negative due to them... More

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Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

beachfamily0930

Greenville, PA

Senior Reviewer

9 reviews

Reviews in 5 cities

8 helpful votes

“Nice place”

Reviewed 11 October 2011

We enjoyed our stay here. Staff was friendly and helpful, rooms were clean, no problems at all. Good experience.

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lilmoonie

Austin, TX

Senior Reviewer

6 reviews

Reviews in 3 cities

4 helpful votes

“More than I expected”

Reviewed 16 September 2011

Edna is a small town, so I wasn't expecting much from this hotel. I haven't been to a Best Western that was more of a hotel, and I was pleasantly surprised. Room had free wi-fi, micro/fridge, TV, iron/ironing board. There was a pool, but I didn't use it. Parking is adequate and room comes with free breakfast in the morning... More

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Thank you for taking time to share your review about our hotel in Edna, TX. We are happy to know you enjoyed our friendly staff and service. We take great pride in exceeding guest expectations. We look forward to another opportunity to service your future lodging needs. Hotel Management & Staff More

jetsetter77Uk

UK

Top Contributor

58 reviews

Reviews in 55 cities

204 helpful votes

“Good if you are passing through”

Reviewed 3 August 2011

1

person found this review helpful

We arrived at this hotel on our way from Houston to Rockport, looking for somewhere to stay for the night, and having found nothing in El Campo, or the other towns on the way. It was a bit pricy at $130, but not a lot else to choose from, and is probably cheaper if you don't just turn up on... More

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Thank you for taking time to share your review about our hotel in Edna, TX. We are happy to know you enjoyed our friendly staff and service. We take great pride in exceeding guest expectations. We look forward to another opportunity to service your future lodging needs. Hotel Management & Staff More

anna_taylor1979

Florida

1 review

1 helpful vote

“Excellent, Clean, Just like being at home.”

Reviewed 14 August 2009

1

person found this review helpful

I stayed here with some friends of mine. I loved the fact that it is right off the Highway, and you can not miss this place. We arrived at night the parking lots was well lite. The staff was just so friendly very willing to help out and accommodate us. This place is new, very clean. Right when you pull... More

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BEST WESTERN PLUS Lone Star Inn Hotel, Edna

BEST WESTERN PLUS Lone Star Inn

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