Arrived on a Friday night. The peson checking me in was not pleasant. I am Diamond level with Hilton and asked if an upgraded room was available. After being looked at like I asked for her first born I was granted a suite. The suites I was told are all located next to the elevators. Mine had ugly furniture and... more

I've always assumed Doubletree to be near the top of rankings within the Hilton System. After this stay I decided it was next to the bottom; just ahead of the Hilton Best Western. But then I remembered that Hilton did not own the Best Western Chain. So....... As a Hilton Honors member I feel that I know Hilton quality and... more

The hotel staff was wonderful. Doubletree is easy to get to, and has all the amenities for a business traveler. more

We stayed here as part of a large group (150 -200). We meet twice a year; usually on the east coast in the summer and the west coast in the spring. This is the first time we’ve met in the “Heartland”. The Doubletree did a fantastic job. The rooms are great, staff very friendly and accommodating and everything was very... more

My husband was in Dallas for a medical procedure. This hotel was recommended by the doctors office. It was conviently located to his office. The parking garage was nice because it was pouring rain and my husband had surgery and did not feel like walking through the front lobby. We were able to go from parking garage to room with... more

I wanted to stay with hilton property and wanted to stay in the smu / northpark area so i tried this hotel and it was ok. nothing special but no problems. didn't get the requests I indicated but when i asked again at check in they made a change. the hotel was clean except for the stained bedspread, limited tv... more

For the most part, we enjoyed our stay here. We did have a problem when they did not read my requests that I made with my reservation. When I complained about it, the manager gave us free breakfast at their breakfast buffet. We enjoyed the buffet. I was a bit surprised that they did not have a swimming pool. They... more

We arrived on Christmas eve for 3 days. The T.V. was a joke. No schedule in room and none on TV. Asked desk for channel line-up and were told she didn't have any extras. Asked to have a copy of the master made and when she tried to do it the copy machine broke! Engineer came and said to try... more

My family used to stay at this hotel decades ago when I was a kid, but I hadn't stayed here in 25+ years. My husband and I stayed here for several days over a weekend. We were in town to see family and also were working during the trip, so we used the internet access. Overall, I wasn't impressed, and... more