Makes me a bit sad sometimes when I see a well run hotel, with quality common areas, a good restaurant especially for breakfast, and well appointed rooms rated average by reviewers. I read the reviews and stayed here anyways, given the great room rate and proximity to my meeting location. I could not be happier with my choice - stayed... More

Our hockey recently stayed at the hotel for a Dallas tournament. The hotel is older, but clean. It appears that it was recently remodeled. Their continental breakfast was very good and well serviced. The staff was great, though the hotel was hosting several events and they did not have enough wait staff to accommodate the needs of everyone. There were... More

I stayed one night at this Doubletree. Pros: *Staff gave me a 2 p.m. check-out, which was very kind since I had an afternoon appointment. *The front desk clerk was friendly and quick. I appreciated the warm cookie. *Room was quiet, and I slept very well. *Wolfgang Puck coffee was good. *Room was clean. Cons: *Both queen beds in my... More

We have held our corporate gatherings/seminars at this hotel 2 sometimes 3 times per year, for the last 5 years, and have never been let down! If we have ever had an issue with a guest room, or our conference room, it was dealt with very quickly and efficiently, by a great staff. The lobby area is open and inviting;... More

Rooms are very comfortable and everything is clean. Decent Bar but food is very expensive in restaraunt. Bar food is good but also expensive. Free internet and warm cookies when you check in. Staff was extremely helpful & Nice. I would recommend anyone staying there. There are numerous places to shop besides the Galleria and there are numerous restaraunts within... More

The hotel itself isn't the most amazing thing I've ever seen but the beds are to die for!!! They call it sweet dreams package and it is!!! Crisp sheets nice pillows and I mattress I wanted to take home. The food is good but pricey. Room service is fast. No balconies on rooms or on any floor - if you... More

Stay was for a conference. Facilities were fine. Conference food was ok. Ate dinner at "Chefs Table". Steak was over done. Ordered rare and came medium to medium well. Never saw waiter until he brought me the bill and asked why I didn't eat the steak. Vegetables and potato were GOOD but not the entree! More

The website leads you to believe that you're surrounded by shops and restaurants, but you cannot walk to them (looking out my window I wonder where they are; all I see is highway), or to the Galleria (advertised as "steps away"). They offer a shuttle to the Galleria, but only every three hours. The hotel is definitely tired; my shower... More

I'm tough on hotels, particularly large chains that fail to live up to their advertisements, but this Doubletree was an excellent value. From the moment I checked in, everything went as well as could be expected. The desk clerk was friendly and helpful (actually, everyone working for the hotel I encountered was), the room although a little old was clean,... More