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Hotel Indigo Dallas Downtown


Hotel class 3.5 of 5
1933 Main St, (formerly Holiday Inn Dallas Aristocrat), Dallas, TX 75201
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Reviews you can trust

78% Recommend
3.5 of 5 stars 46 reviews
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By trip type
All (46)
[ Date ] [ Rating ]
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4 of 5 stars
Blondie2846   6 contributions
dc
30 Jan 2010 | Trip type: Business, Solo travel

Stayed here for business. All of the staff were extremely pleasant and helpful. Great Amenities: -Aveda products!! VERY nice and high-end (but only "bar soap" when i know they make the same line of shower gel.. would have really liked. bar soap is very drying) -Free internet; computers to use in lobby -Super friendly service -Upgraded to a suite -Eco... more

Management response from
indigodallasgm, General Management

Thank you for taking the time to give details of your visit. We appreciate it and love the idea of placing a "call attendant for ice" sign on a machine that is out of order. Hope to see you again.

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5 of 5 stars
HenrySmithson   2 contributions
New York
30 Jan 2010 | Trip type: Business

The first Hilton Hotel built by Conrad in the 1920s, a historic, iconic building -- old, but very well maintained and brought up-to-date with Indigo brand charm (blue murals and Haiku poems everywhere). Staff was uniformly courteous and helpful. Room was very clean and comfortable, small and cozy. Wireless internet worked well. Restaurant staff was friendly, helpful, and the food... more

Management response from
indigodallasgm, General Manager

Thank you for the response. We appreciate it.

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4 of 5 stars
cwsprecious   1 contribution
Texas
22 Jan 2010 | Trip type: Business, Solo travel

I've stayed at this hotel at least once or twice a month for business. The rooms are clean. The staff are friendly and are very accomodating to my needs. They also have a shuttle that will take you to nearby restaurants. more

Management response from
indigodallasgm, General Manager

We appreciate you taking time to respond. This team works to maintain a very clean and friendly oasis in the middle of Downtown Dallas. This is of great value to our guests.

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5 of 5 stars
Fancee   4 contributions
Tulsa
19 Jan 2010 | Trip type: Friends getaway

We had a group of seven women attending the Dallas Market and stayed in two rooms. The rooms were spacious and we were all very comfortable. The rooms aren't your standard "cookie cutter" rooms and had Aveda bath products. The beds were VERY comfortable! The staff went out of their way to make us feel welcome. Our shuttle driver from... more

Management response from
indigodallasgm, General Manager

We appreciate your response and look forward to seeing you again.

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5 of 5 stars
SnowballExpress2009   1 contribution
Branson/Ridgedale, MO
16 Jan 2010

I had the pleasure of staying at Hotel Indigo Dec. 9-13, 2009, with a group called Snowball Express. Snowball Express 2009 consisted of 1,300 children of fallen military members and their remaining parent or guardian. Absolutely every member of the Indigo's staff treated, not only my family, but all the other families with the utmost honor and respect. While the... more

Management response from
indigodallasgm, General Manager

Thank you for the kind comments. It was an honor to serve those who have given so much. I will share your comments with staff and hope to see you again soon.

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2 of 5 stars
LauraMichATX   1 contribution
Austin
21 Dec 2009 | Trip type: Couples

Upon check-in, the staff was very nice and accommodating. But after a long day visiting family in the area, my fiancée and I went to bed. I did not get a wink of sleep due to the fact that our room was near the elevators. The guests that came to the floor yelling, laughing, and banging on and slamming doors... more

Management response from
indigodallasgm, General Manager

Thank you for the response. There are times when guest can make more noise than we would like. Our goal is to respond quickly to guest complaints of noise or cleanliness. I will address acknowledging the registered guest at check out with the Guest Service Representatives.

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1 of 5 stars
Mstangbroncos142   1 contribution
Oklahoma City, Oklahoma
18 Oct 2009 | Trip type: Family
2
people found this review helpful

First, When we check in and get to our room we find they have made an error in booking our room. We requested a suite, we received a single person room for a family of four.. The hotel staff did nothing to fix this problem. Next, the pull out sofa bed is absolutely terrible, if they would have got our... more

Management response from
indigodallasgm, General Manager

I joined this hotel Nov. 2009 as the General Manager. I appreciate the comments and will use them in a pro-active manner to improve our hotel. I would love to have any guest with an issue contact me directly so I can make it up to them. Thanks again for the comments.

How Fun!
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4 of 5 stars
HAPPYPLACES1962   4 contributions
AUSTIN, TX
10 Aug 2009 | Trip type: Couples

We chose this hotel because of its proximity to the Superpages.com Center in order to attend Crue Fest 2. We stayed only one night, were upgraded to a suite at no extra charge and thouroughly enjoyed the hotel. The staff was friendly and knowledgeable. The free shuttle service to the concert venue certainly did not hurt. The room was extremely... more

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4 of 5 stars
koppk01   4 contributions
Chippewa Falls,WI
9 Aug 2009 | Trip type: Couples

Stayed here for one night while in Dallas/ Fort Worth. /found the hotel to be very convenient and clean with a friendly staff. Room was nice and roomy with a contemporary art deco feel to it. It is conveniently located to the West end and Dealey Plaza museum. more

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5 of 5 stars
Quill78   4 contributions
Perkins, Oklahoma
5 Aug 2009 | Trip type: Couples

My husband and I stayed at Hotel Indigo in Dallas on July 18-19, 2009. We were thoroughly delighted with the experience. The hotel staff greeted us courteously as soon as we walked in the door. The hotel decor is bright and eclectic. We loved the murals and bright colors. Our room, on the 13th floor, was very comfortable. Though it... more

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Hotel Indigo Dallas Downtown Also Known As

  • Hotel Indigo Dallas
  • Dallas Hotel Indigo
Address: 1933 Main St, (formerly Holiday Inn Dallas Aristocrat), Dallas, TX 75201
Hotels in Dallas Hotel Indigo Dallas Downtown
3.5/5.0
46
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