I booked this hotel via Priceline for $97/night. Given what I paid, most of my experience was very good. The room was nice. We were close to the elevators so we could hear faint sounds constantly, but it was not imposing. The bathroom was a little small, but it was clean. The concierge was very helpful. He recommendend Y.O. Steakhouse... more

We stayed during OU/TX weekend and the service was terrible. We couldn't get a drink at the bar and the room was very basic, not what I would expect from a Fairmont. I frequently stay at the Fairmont San Francisco and it is a much higher level. Next time I will stay at the Joule, Adolphus, or W as the... more

This hotel is gorgeous and has all the amenities you could ever want. The service is exemplary. The location is convenient and centrally located. more

The room was nice and clean. The lobby was beautiful and a starbucks right off the lobby. Would recommend. Very busy w/conferences though more

My husband and I stayed here for our anniversary and we had the best experience. The price was excellent and the service we received was even better. We stayed at one of their gold rooms and from the moment we arrived we were treated especially well. We also had dinner at the pyramid restaurant (at the hotel) and again, received... more

Quite disappointed for a supposedly quality hotel. There was no one on the door to help with cases and no one on reception to greet and this was only late evening. Once the receptionist appeared, she was off hand and just requested a credit card, no real welcome greeting. The room given had major need of repair and had the... more

1. Missed wake-up calls 2. Missed package delivery 3. Banging plumbing 4. Indifferent/Surly Front Desk Staff and Night Operators 5. Food quality on Thanksgiving Buffet was just so-so and service was slow 6. Internet is $15.10 a night - outrageous! and worse,their internal internet server flashes a toolbar on your screen every time you open a new page 7. Parking... more

Mostly positive two-night stay at the Fairmont. Great downtown location was within easy walking distance to the West End. Particularly enjoyed the bouncy carpet and great bed. Common areas nice but did not visit the in-lobby bar or restaurant. Efficient elevators. Quick response and follow-up when my tv had audio but no video. Nice bath products. $7.50 bottled water in... more

We stayed for one night, 11 years to the day of our wedding. I tried to get the same room. They did their best to accomodate us, but there was en error on my part on the room number (not the name of the suite), and we ended up on the opposite side. They were very nice and tried, but... more